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# ticketsolve.com

> Ticketsolve connects teams, audiences, and data to grow revenue, elevate every moment, and transform how your organisation works, all from one platform.

## Home

[Ticketsolve - Your live experience platform](https://ticketsolve.com): Ticketsolve connects teams, audiences, and data to grow revenue, elevate every moment, and transform how your organisation works, all from one platform.

## About

[About - Ticketsolve](https://ticketsolve.com/about): Ticketsolve exists to give teams the clarity, control, and confidence to run their organisations on their own terms.

## Pricing

[Pricing - Ticketsolve](https://ticketsolve.com/pricing): All-Inclusive Ticketing: No extra charges, no upgrades required...every feature at your fingertips!

## A partner not just a platform

[A partner, not just a platform - Ticketsolve](https://ticketsolve.com/a-partner-not-just-a-platform): From day one, our team becomes an extension of yours, helping you get set up, adapt when you need to, and grow in a way that works for you.

## Careers

[Careers - Ticketsolve](https://ticketsolve.com/careers): We’re a dedicated team of sector specialists, problem-solvers, and creative thinkers, working alongside our community to deliver smart solutions, practical support, and real results across arts, culture, and live entertainment.

## Resources

[Resources - Ticketsolve](https://ticketsolve.com/resources): Our resources are built by Ticketsolve, our partners and community, to help you solve challenges, spark innovation, and grow your impact.

## Request a demo

[Request a demo - Ticketsolve](https://ticketsolve.com/request-a-demo): We’re here to give you the grand tour. See how Ticketsolve can help your organisation thrive, with a personalised demo that’s tailored to your needs.

## Industry partnerships

[Industry partnerships - Ticketsolve](https://ticketsolve.com/industry-partnerships): At Ticketsolve, partnerships aren’t just agreements: they’re collaborations rooted in trust, shared expertise, and a commitment to moving the sector forward.

## Dont just take it from us

[Don't just take it from us - Ticketsolve](https://ticketsolve.com/dont-just-take-it-from-us): Ticketsolve is one of the most recommended platforms in the industry. Our customers don’t just like us: they actively recommend us to their peers.

## Our story

[Our story - Ticketsolve](https://ticketsolve.com/our-story): For nearly two decades, we’ve been working side by side with arts, culture, and live event organisations to create smarter, more sustainable ways to operate.

## Contact

[Contact - Ticketsolve](https://ticketsolve.com/contact): Ready to see how good it can be? Let’s walk you through how Ticketsolve can work for your team.

## Privacy cookies

[Privacy & Cookies - Ticketsolve](https://ticketsolve.com/privacy-cookies): Our privacy and cookies policy.

## Features

[Marketing - Core Features | Ticketsolve](https://ticketsolve.com/features/marketing): Marketing that drives results. Reach the right people at the right time with Ticketsolve’s marketing tools.
[Ticketing - Core Features | Ticketsolve](https://ticketsolve.com/features/ticketing): Seamless ticket sales. Online experiences designed to welcome every audience.
[Fundraising - Core Features | Ticketsolve](https://ticketsolve.com/features/fundraising): Fundraising for long-term loyalty. Making it simple for audiences to give and for you to grow.
[Integrations - Core Features | Ticketsolve](https://ticketsolve.com/features/integrations): Integrate with best-in-class tools across marketing, analytics, operations and more, empowering you to streamline workflows, enhance customer journeys and more.
[Data & Insights | Powerful features - Ticketsolve](https://ticketsolve.com/features/data-and-insights): Turn raw numbers into clear insights and confident action: no spreadsheets, no guesswork, just answers you can use immediately.
[Box Office - Core Features | Ticketsolve](https://ticketsolve.com/features/box-office): Streamlined, flexible, and built for you. Fast, flexible tools for sales, memberships, and customer service.
[CRM - Core Features | Ticketsolve](https://ticketsolve.com/features/crm): CRM tools that work for you. Understand, segment, and connect with your audience, all in one place.
[Ticketsolve Pay | Powerful features - Ticketsolve](https://ticketsolve.com/features/ticketsolve-pay): Our in-house payments solution that provides a great customer experience, transaction automation and simple reconciliation.
[Event Hub | Powerful features - Ticketsolve](https://ticketsolve.com/features/event-hub): Stay in control of the full customer journey, from purchase to post-show, with timely communications, helpful details, and relevant offers that boost revenue.
[Built differently - Ticketsolve](https://ticketsolve.com/features/built-differently): A beautifully designed platform that’s intuitive, powerful, and evolving every week, built to make your work more efficient, and your organisation stronger.
[Ticketsolve Protect | Powerful features - Ticketsolve](https://ticketsolve.com/features/ticketsolve-protect): A built-in ticket protection add-on that boosts customer confidence and creates a new revenue stream, with no extra admin for your team.
[Projects | Powerful features - Ticketsolve](https://ticketsolve.com/features/projects): Manage fundraising, marketing, operations and sales in one visual workspace, fully integrated with your events, orders and CRM to keep every team aligned.

## Workshops and events

[Workshops & Events - Ticketsolve](https://ticketsolve.com/workshops-and-events): Where ideas meet action! Our workshops and events bring together sector voices to share ideas, tackle challenges, and shape what’s next.

## Webinars

[Webinars - Ticketsolve](https://ticketsolve.com/webinars): Learn from the people shaping arts, culture, and live events. Our webinars give you clear, actionable takeaways: plus the inspiration to put them into practice right away.
[12 Ticketsolve Tips of Christmas - Academy - Ticketsolve](https://ticketsolve.com/webinars/12-ticketsolve-tips-of-christmas---academy): 
[2023 Product Roadmap - Academy - Ticketsolve](https://ticketsolve.com/webinars/2023-product-roadmap---academy): In this Academy session, we presented our Ticketsolve 2023 Product Roadmap, providing insight into the exciting new features on the horizon for this year and what they mean for your organisation.
[A Guide to Discounts - Academy - Ticketsolve](https://ticketsolve.com/webinars/a-guide-to-discounts---academy): David and Natalie explored Ticketsolve’s powerful discounting feature, offering valuable insights for both new and more experienced users.
[A Guide to Automated Reporting - Academy - Ticketsolve](https://ticketsolve.com/webinars/a-guide-to-automated-reporting---academy): Charlie and Natalie walk through the ins and outs of Ticketsolve's Automated Reporting feature.
[2025 Highlights & What's Next - Academy - Ticketsolve](https://ticketsolve.com/webinars/2025-highlights-whats-next---academy): In this session, we look back at this year's key releases, the smaller updates that made everyday tasks easier, and share an exclusive first look at what's coming in 2026.
[All You Need to Know About Ticket Allocations - Academy - Ticketsolve](https://ticketsolve.com/webinars/all-you-need-to-know-about-ticket-allocations---academy): The session provided valuable insight for all venues on how to get the most out of the ticket allocation functionality, for both allocated seating and unreserved seating.
[Box Office 101 - Academy - Ticketsolve](https://ticketsolve.com/webinars/box-office-101---academy): Dean from our Support Team walked through all the basics of the Ticketsolve Box Office.
[A Ticketsolve Christmas Carol - Academy - Ticketsolve](https://ticketsolve.com/webinars/a-ticketsolve-christmas-carol---academy): 
[Box Office Advanced - Academy - Ticketsolve](https://ticketsolve.com/webinars/box-office-advanced---academy): Dean from our Support Team walked through the more advanced features of the Ticketsolve Box Office.
[Campaign Tracking within Ticketsolve - Academy - Ticketsolve](https://ticketsolve.com/webinars/campaign-tracking-within-ticketsolve---academy): In this session we showed you how to track the success of traditional marketing campaigns such as brochure sends and direct mails to segments of your customers.
[Box Office Essentials Live Training - Academy - Ticketsolve](https://ticketsolve.com/webinars/box-office-essentials-live-training---academy): Perfect for onboarding new starters (or giving those slightly fuzzy post-Christmas memories a quick reboot 😄), this Academy session with Sarah from our Support Team walked through the Ticketsolve Box Office basics - with plenty of practical tips along the way.
[Cross-selling with Ticketsolve - Academy - Ticketsolve](https://ticketsolve.com/webinars/cross-selling-with-ticketsolve---academy): 
[Focus on Fundraising - Academy - Ticketsolve](https://ticketsolve.com/webinars/focus-on-fundraising---academy): In this session we showed you how to create donation products for your next fundraising campaign, including adding a gift aid declaration for UK customers and explored our handy ‘prompt’ feature to make your donation product appear during the customer’s checkout journey.
[Deep Dive into Ticketsolve Reporting - Academy - Ticketsolve](https://ticketsolve.com/webinars/deep-dive-into-ticketsolve-reporting---academy): In this Academy session we took you through some top tips around reporting.
[Hidden Ticket Levy - Academy - Ticketsolve](https://ticketsolve.com/webinars/hidden-ticket-levy---academy): In this session we looked at all aspects of introducing a hidden ticket levy within your ticket pricing using Ticketsolve's booking charge feature.
[Google Analytics 4 - Academy - Ticketsolve](https://ticketsolve.com/webinars/google-analytics-4---academy): In this Academy session we were joined by Chris Unitt of One Further, who walked through how to set up Google Analytics 4 and integrate it with your Ticketsolve account.
[Maximising Revenue with Donations & Gift Aid - Academy - Ticketsolve](https://ticketsolve.com/webinars/maximising-revenue-with-donations-gift-aid---academy): Mark and Natalie delivered a session designed for both new and experienced users, focusing on the recent Donation Prompt and Gift Aid upgrade.v
[New Auto Reports Feature - Academy - Ticketsolve](https://ticketsolve.com/webinars/new-auto-reports-feature---academy): In this Academy we walk you through the new auto reports feature.
[New Feature Roundup - Academy - Ticketsolve](https://ticketsolve.com/webinars/new-feature-roundup---academy): 
[New Help Centre - Academy - Ticketsolve](https://ticketsolve.com/webinars/new-help-centre---academy): In this Academy session, we walked through the brand-new Ticketsolve Help Centre.
[Marketing with Mailchimp - Academy - Ticketsolve](https://ticketsolve.com/webinars/marketing-with-mailchimp---academy): In this session we looked at how Ticketsolve integrates with Mailchimp, including a step-by-step on how to segment your audience in Ticketsolve to create a targeted campaign in Mailchimp.
[Scanning (2024) - Academy - Ticketsolve](https://ticketsolve.com/webinars/scanning-2024---academy): In this webinar, Conor and Jay shared the lowdown on everything you need to know about scanning with Ticketsolve!
[Product Roundup Q1 2024 - Academy - Ticketsolve](https://ticketsolve.com/webinars/product-roundup-q1-2024---academy): In this session, Natalie and Nick shared the lowdown on all the Ticketsolve features and functionality released so far this year 🚀 👀
[Set Effective Goals with OKRs - Academy - Ticketsolve](https://ticketsolve.com/webinars/set-effective-goals-with-okrs---academy): In this month's webinar, Nick and Charlie explored Objectives and Key Results (OKRs), a simple goal-setting tool used to drive many organisations, including us here at Ticketsolve
[Scanning (2023) - Academy - Ticketsolve](https://ticketsolve.com/webinars/scanning-2023---academy): In this Academy session we delved into the world of scanning!
[Show Set-up - Academy - Ticketsolve](https://ticketsolve.com/webinars/show-set-up---academy): From reserved seating to general admission, plus key settings and advanced tweaks, Mark walked through everything you need to get your shows up and running smoothly.
[The Arts & Culture Benchmark with TRG Arts - Academy - Ticketsolve](https://ticketsolve.com/webinars/the-arts-culture-benchmark-with-trg-arts---academy): We hosted a very special webinar in partnership with TRG Arts to introduce the Arts & Culture Benchmark.
[Smarter Marketing & Customer Engagement - Academy - Ticketsolve](https://ticketsolve.com/webinars/smarter-marketing-customer-engagement---academy): 
[Theatre Forum - Missing Audiences: Using Ticketsolve to reach your goals - Ticketsolve](https://ticketsolve.com/webinars/theatre-forum---missing-audiences-using-ticketsolve-to-reach-your-goals): This webinar was in partnership with Theatre Forum looking at the practicalities of using Ticketsolve to resolve some of the issues that were identified as part of the Missing Audiences research.
[Ticketsolve Protect - Academy - Ticketsolve](https://ticketsolve.com/webinars/ticketsolve-protect---academy): In this webinar we introduced Ticketsolve Protect 🛡️ – our new integrated refund protection product that offers your customers peace of mind while creating a new revenue stream for your organisation.
[The Audience Agency - Academy - Ticketsolve](https://ticketsolve.com/webinars/the-audience-agency---academy): In this session we were joined by Chris, Louisa and Katie from The Audience Agency to explore their Audience Finder Data Tools.
[Ticketsolve Workshops 2023 Online Session - Acade - Ticketsolve](https://ticketsolve.com/webinars/ticketsolve-workshops-2023-online-session---acade): In this webinar, Chris, Natalie and Nick presented a concise version of all the most important content covered in this year's regional Ticketsolve Workshops.
[Theatre Forum Ireland Audience Insights - Academy - Ticketsolve](https://ticketsolve.com/webinars/theatre-forum-ireland-audience-insights---academy): In this webinar, Conor and Heather Maitland showed how to extract your data from Ticketsolve for Strand One of the Audience Insights initiative run by Theatre Forum Ireland.
[Utilising Ticketsolve for your Membership Scheme - Academy - Ticketsolve](https://ticketsolve.com/webinars/utilising-ticketsolve-for-your-membership-scheme---academy): In this session, we delved into Ticketsolve’s Membership (Benefit Product) functionality.
[Using settings to customise shows and products - Academy - Ticketsolve](https://ticketsolve.com/webinars/using-settings-to-customise-shows-and-products---academy): In this session, we showed handy settings within Ticketsolve that you can use to customise your shows, events, products and ticket prices.
[Upcoming Products & Tools (Apr 25) - Academy - Ticketsolve](https://ticketsolve.com/webinars/upcoming-products-tools-apr-25---academy): This month’s Academy webinar was your backstage pass to four new Ticketsolve products and tools, fresh out of development and ready (or nearly ready!) for user testing.
[Time-saving Ticketsolve Tips - Academy - Ticketsolve](https://ticketsolve.com/webinars/time-saving-ticketsolve-tips---academy): In this Academy session Charlie and Natalie shared their top 20 time-saving tips to help you master Ticketsolve like a pro!
[Your Seasonal Toolkit - Academy - Ticketsolve](https://ticketsolve.com/webinars/your-seasonal-toolkit---academy): 

## Web accessibility

[Web Accessibility](https://ticketsolve.com/web-accessibility): 

## Post go live

[Ticketsolve Onboarding Post Go Live](https://ticketsolve.com/post-go-live): 

## Go live

[Ticketsolve Onboarding Go Live](https://ticketsolve.com/go-live): 

## Training

[Ticketsolve Onboarding](https://ticketsolve.com/training): 

## Audience data guide arts venues

[Audience data for arts venues: a practical guide to metrics, insight and better decisions](https://ticketsolve.com/audience-data-guide-arts-venues): A practical guide for arts venue teams: choose the right KPIs, pair leading and lagging indicators and build feedback loops that turn data into decisions.

## Data migration checking

[Ticketsolve Onboarding - Data Migration & Checking](https://ticketsolve.com/data-migration-checking): 

## Ticketsolve onboarding integration

[Ticketsolve Onboarding Integration](https://ticketsolve.com/ticketsolve-onboarding-integration): 

## Success stories

[Komedia Bath - Success Story | Ticketsolve](https://ticketsolve.com/success-stories/komedia-bath): By embracing mobile scanning and e-ticketing, Komedia Bath cut queues, improved access control, and delivered a smoother audience experience - all while boosting operational efficiency.
[Ipswich Theatres - Success Story | Ticketsolve](https://ticketsolve.com/success-stories/ipswich-theaters): Ticketsolve helped Ipswich radically reimagine operations across two major venues replacing traditional box office functions with digital tools that empowered both their team and audiences.
[Lime Tree Theatre & Belltable - Success Story | Ticketsolve](https://ticketsolve.com/success-stories/lime-tree-theatre-belltable): From data-led decisions to climate-conscious campaigns, Lime Tree Theatre & Belltable partnered with Ticketsolve to rethink their operations and priotitise sustainability, creativity, and community impact when celebrating their 10-year milestone
[London Museum - Success Story | Ticketsolve](https://ticketsolve.com/success-stories/london-museum): We believe arts and cultural organisations deserve tools that support their purpose, not get in the way. Ticketsolve exists to give teams the clarity, control, and confidence to run their organisations on their own terms.
[Farnham Maltings - Success Story | Ticketsolve](https://ticketsolve.com/success-stories/farnham-maltings): By integrating pre-show dining directly into the ticket booking journey, Farnham Maltings transformed customer convenience and operational efficiency, driving a measurable boost in orders, diners, and overall revenue.
[Liverpool's Royal Court - Success Story | Ticketsolve](https://ticketsolve.com/success-stories/liverpools-royal-court): By integrating dining, drinks, and ticketing into one seamless journey, Liverpool’s Royal Court transformed audience experiences, and boosted revenues across food, beverage, and ancillary sales.
[Venue Cymru - Success Story | Ticketsolve](https://ticketsolve.com/success-stories/venue-cymru): Ticketsolve partnered with Venue Cymru to transform high-demand on-sales into seamless, scalable digital experiences boosting revenue, reliability, and reputation at one of North Wales’ largest cultural venues.
[The Book of Kells Experience - Success Story | Ticketsolve](https://ticketsolve.com/success-stories/the-book-of-kells-experience): Partnering with Ticketsolve, the Book of Kells team delivered a smarter, more sustainable approach to visitor management combining seamless ticketing, digital-first tools, and deeper engagement with one of Ireland’s most iconic cultural landmarks.
[Wild Arts  - Success Story | Ticketsolve](https://ticketsolve.com/success-stories/wild-arts): By adopting Ticketsolve Projects to manage their development and funding workflows, Wild Arts transformed their fundraising operations, uniting ticketing, marketing, and development into one intuitive, collaborative workspace.
[Watershed - Success Story | Ticketsolve](https://ticketsolve.com/success-stories/watershed): 

## Ticketsolve for museums and galleries

[Ticketsolve for Museums and Galleries](https://ticketsolve.com/ticketsolve-for-museums-and-galleries): At Ticketsolve, we understand what really matters for your school or university venue, and what’s more, we’re with you every step of the way!

## Ticketsolve onboarding

[Ticketsolve Onboarding](https://ticketsolve.com/ticketsolve-onboarding): 

## Introduction set up

[Ticketsolve Onboarding - Introduction & Set Up](https://ticketsolve.com/introduction-set-up): 

## Case studies

[Building Audience-Focused Brands - Ticketsolve](https://ticketsolve.com/case-studies/building-audience-focused-brands): n 2025, the most resilient and trusted arts and cultural brands are built with their audience in mind. Whether you’re developing a new brand identity or refreshing an existing one, this guide explores how audience-focused branding can drive connection, recognition, and long-term loyalty. Using real-life examples from the Ticketsolve Community, we’ll show how inclusive, intentional branding can reflect your community and invite people in.
[Changes for the Climate at Lime Tree Theatre & Belltable Arts Hub - Ticketsolve](https://ticketsolve.com/case-studies/changes-for-the-climate-at-lime-tree-theatre-belltable-arts-hub): As Lime Tree Theatre and Belltable Arts Hub marked a decade of growth, the organisation took a moment to look beyond performance metrics and ask a deeper question: how could future success be aligned with environmental responsibility?
[Enhancing GA4 tracking accuracy for Canterbury Festival - Ticketsolve](https://ticketsolve.com/case-studies/enhancing-ga4-tracking-accuracy-for-canterbury-festival): Helping Canterbury Festival to unlock accurate, actionable insights for better campaign decisions.
[From Manual to Modern: How Two Regional Theatres Transformed Their Box Office - Ticketsolve](https://ticketsolve.com/case-studies/from-manual-to-modern-how-two-regional-theatres-transformed-their-box-office): Miles Leven has implemented Ticketsolve at two theatre venues during his career, and previously worked with the system at a third. Across each organisation, his goal has remained the same: to help small and mid-scale theatres operate with the professionalism of larger venues, while staying financially sustainable.
[AI for Operational Efficiency? Exploring the Benefits of Chatbots for Arts and Culture Organisations - Ticketsolve](https://ticketsolve.com/case-studies/ai-for-operational-efficiency-exploring-the-benefits-of-chatbots-for-arts-and-culture-organisations): 
[London Museum: Powering a Digital-First Future - Ticketsolve](https://ticketsolve.com/case-studies/london-museum-powering-a-digital-first-future): This case study explores how London Museum built a foundation for future growth, starting with smarter ticketing, seamless digital integration, and a clear commitment to inclusive access.
[Maximising Revenue Through Experience Design at Liverpool’s Royal Court - Ticketsolve](https://ticketsolve.com/case-studies/maximising-revenue-through-experience-design-at-liverpools-royal-court): This case study explores how Royal Court refined its customer journey to create richer experiences for audiences, while unlocking new, reliable revenue streams through Ticketsolve.
[Increasing Efficiencies and Exceeding Expectations at Komedia Bath - Ticketsolve](https://ticketsolve.com/case-studies/increasing-efficiencies-and-exceeding-expectations-at-komedia-bath): How Komedia Bath increased their efficiencies through mobile scanning and e-ticketing and enhanced their customer experience with the Ticketsolve scanning app.
[Recovering 1 in 4 abandoned carts: results from five venue tests - Ticketsolve](https://ticketsolve.com/case-studies/recovering-1-in-4-abandoned-carts-results-from-five-venue-tests): Our soon-to-be-released automation helps you recover customers who've abandoned their carts. To give you a sense of how it might work for your organisation - the recovery rates the feature can deliver, how many emails to send, and how to read your reports afterwards - we tested it with five organisations across the UK and Ireland. Their programmes, audiences, and ticket prices varied widely, but the findings were consistent enough to be useful for all organisations using the feature. Read on for the full run down.
[The Book of Kells Experience: Enhancing Engagement Through Smarter Ticketing - Ticketsolve](https://ticketsolve.com/case-studies/the-book-of-kells-experience-enhancing-engagement-through-smarter-ticketing): The Book of Kells, located in Trinity College Dublin, is one of the world’s most treasured cultural artefacts, welcoming over a million visitors a year. But delivering a meaningful, memorable experience at this scale is no small task. To protect the integrity of the site, improve visitor satisfaction, and manage growing demand, the team turned to Ticketsolve. This partnership allowed the Book of Kells team to rethink how they engage with visitors, introducing a ticketing and visitor journey designed not just for efficiency, but for depth, immersion, and sustainability.
[Venue Cymru: Delivering High-Performance Ticketing at Scale - Ticketsolve](https://ticketsolve.com/case-studies/venue-cymru-delivering-high-performance-ticketing-at-scale): When every second counts, performance isn’t just a technical metric, it’s a trust issue. With Ticketsolve, Venue Cymru found more than a ticketing provider, they found a partner capable of supporting high-demand events at scale, with the tools, processes, and people to deliver.
[Wild Arts: Bringing Clarity to Complex Fundraising - Ticketsolve](https://ticketsolve.com/case-studies/wild-arts-bringing-clarity-to-complex-fundraising): is case study explores how Wild Arts moved from fragmented spreadsheets to a shared, structured system, bringing clarity to fundraising and helping the whole team work with confidence.
[When Extra Revenue Becomes Extra Work: and How Farnham Maltings Simplified It - Ticketsolve](https://ticketsolve.com/case-studies/when-extra-revenue-becomes-extra-work-and-how-farnham-maltings-simplified-it): For many venues, increasing secondary spend sounds straightforward. In practice, it often introduces new layers of complexity for staff and audiences alike. Farnham Maltings experienced this first-hand when they set out to grow pre-show dining sales at their Riverside Café.

## Ticketsolve for schools

[Ticketsolve for Schools](https://ticketsolve.com/ticketsolve-for-schools): At Ticketsolve, we understand what really matters for your school or university venue, and what’s more, we’re with you every step of the way!

## Episodes

[4 Key Elements to Understanding How CRM Can Work for Your Organisation - Ticketsolve](https://ticketsolve.com/episodes/4-key-elements-to-understanding-how-crm-can-work-for-your-organisation): This week’s The Arts & Everything In Between Podcast (episode 5), Nick will be chatting to Nick Kime, Tech Champion at the Digital Culture Network, about all things CRM and what questions you need to ask yourself before looking for a new system.
[Celebrating International Womens' Day at Ticketsolve - Ticketsolve](https://ticketsolve.com/episodes/celebrating-international-womens-day-at-ticketsolve): In this episode, we have brought our colleagues who identify as women together to celebrate and reflect on International Women’s Day and what it means to be a woman in the workplace.
[Before the Launch, Curation Behind Closed Doors - Ticketsolve](https://ticketsolve.com/episodes/before-the-launch-curation-behind-closed-doors): his week, Lucy chats to Benedict Schlepper-Connolly from Museum of Literature Ireland about the collaboration between the National Library of Ireland and University College Dublin
[Benchmarking Best Practices with TRG Arts - Ticketsolve](https://ticketsolve.com/episodes/benchmarking-best-practices-with-trg-arts): TRG Arts’ Senior Consultant, Tom Stickland joins host Lucy Costelloe to discuss how to use data and metrics as the foundation for strategies that help build loyal audiences for arts and cultural organisations.
[Augmenting Decision-making: The Role of Data Has Changed - Ticketsolve](https://ticketsolve.com/episodes/augmenting-decision-making-the-role-of-data-has-changed): This episode of The Arts & Everything in Between is hosted by Lucy Costelloe and provides an insight into a new project which Ticketsolve is focusing on for the next three years.
[Collaboration and Community Building with Caroline Wynne, Artscope - Ticketsolve](https://ticketsolve.com/episodes/collaboration-and-community-building-with-caroline-wynne-artscope): In this episode of The Arts and Everything In-Between Podcast, host Priya Patel sits down with Caroline Wynne, founder and director of Artscope, to explore the intricacies of collaboration, community building, and managing arts projects with multiple stakeholders.
[Creative Resilience, Entrepreneurship and Data-Driven Marketing - Ticketsolve](https://ticketsolve.com/episodes/creative-resilience-entrepreneurship-and-data-driven-marketing): In this episode of The Arts and Everything in Between, Lucy speaks to Lynn Aitchison, founder of marketing agency Evolare, as part of our series celebrating International Women’s Day, featuring women sharing stories of creative resilience.
[Fail Fast, Learn Fast, Succeed Fast: Arts Management with Gail Jones - Ticketsolve](https://ticketsolve.com/episodes/fail-fast-learn-fast-succeed-fast-arts-management-with-gail-jones): In this thought-provoking episode of “The Arts and Everything in Between,” host Lucy Costelloe sits down with Gail Jones, Communications Manager at the Crescent Arts Centre, to explore what it means for arts organisations to adopt a fail-fast mentality.
[Focus on Community: Fundraising and Your Mission - Ticketsolve](https://ticketsolve.com/episodes/focus-on-community-fundraising-and-your-mission): In this episode, Nick is joined by Farnham Maltings’ Director, Gavin Stride and Communications and Marketing Manager Niki Hanmer.
[Empowering & Supporting Arts Communities with Celine Wyatt - Ticketsolve](https://ticketsolve.com/episodes/empowering-supporting-arts-communities-with-celine-wyatt): We mark International Women’s Day with an inspiring interview with Celine Wyatt, Head of Creative Development and Learning at Blackpool Grand Theatre and a fellow of the Royal Society of the Arts.
[Digital Strategy: 10 Things You Need to Ask Yourself - Ticketsolve](https://ticketsolve.com/episodes/digital-strategy-10-things-you-need-to-ask-yourself): This week’s The Arts & Everything In Between Podcast (episode 2), Nick & Lucy chat to James Akers, Tech Champion at the Digital Culture Network, about all things digital.
[From Ashes to Art: How AI is Reshaping Museums, and Culture & Heritage - Ticketsolve](https://ticketsolve.com/episodes/from-ashes-to-art-how-ai-is-reshaping-museums-and-culture-heritage): In this exciting episode, host Priya Patel sits down with Lucia Cipollina Kun, a final year PhD student at the University of Bristol, to discuss the transformative role of AI in the arts, culture, and heritage sectors.
[Inside Liverpool's Royal Court - Ticketsolve](https://ticketsolve.com/episodes/inside-liverpools-royal-court): This week Nick chats to Iain Christie from Liverpool’s Royal Court and learns how they have managed to break down barriers between themselves and their audiences and used that engagement (plus some other unique strategies) to maximise revenue.
[Imperfect Action: Fostering Change in the Arts - Ticketsolve](https://ticketsolve.com/episodes/imperfect-action-fostering-change-in-the-arts): In this episode of the Arts and Everything In Between podcast, host Lucy Costelloe talks to Katie Parry, Director at Supercool Design about how arts and culture organisations can channel their passion for change without getting overwhelmed.
[How to Exceed Expectations by Adopting Commercial Excellence  - Ticketsolve](https://ticketsolve.com/episodes/how-to-exceed-expectations-by-adopting-commercial-excellence): George speaks all about redefining your visitor’s experience to boost your commercial success.
[Introduction To The Podcast - Ticketsolve](https://ticketsolve.com/episodes/introduction-to-the-podcast): Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today.
[International Womens' Day 2023: Leaning In With Gillian Hennessy  - Ticketsolve](https://ticketsolve.com/episodes/international-womens-day-2023-leaning-in-with-gillian-hennessy): In this episode, Gillian reflects on what it means to stretch yourself out of your comfort zone and to lean into others.
[Live from RECHARGE! Data Spark: Using Data to Tackle Organisational Challenges - Ticketsolve](https://ticketsolve.com/episodes/live-from-recharge-data-spark-using-data-to-tackle-organisational-challenges): n this episode, Lucy Costelloe talks about The Arts & Culture Collective – a Ticketsolve initiative – that explores the main challenges facing arts organisations. She takes us through what they have learnt so far.
[Live from RECHARGE! Getting to Grips with Google Analytics 4 - Ticketsolve](https://ticketsolve.com/episodes/live-from-recharge-getting-to-grips-with-google-analytics-4): In this deep dive into Google Analytics 4 (GA4), Chris will give you tips and advice on how to best utilise the new analytics platform.
[Live from RECHARGE! Missing Audiences and Legitimate Interest Communications - Ticketsolve](https://ticketsolve.com/episodes/live-from-recharge-missing-audiences-and-legitimate-interest-communications): Join Anna Walsh, Director of Theatre Forum, Aoife Demel from Mermaid Arts Centre, Marie Claire Cowley, from An Táin Arts and Ticketsolve’s Aoileann Ní Riain as they discuss how legitimate interest can be used to re-engage with customers.
[Live from RECHARGE! Optimising operations across multiple venues with Peter Ling from Ipswich Regent and Corn Exchange - Ticketsolve](https://ticketsolve.com/episodes/live-from-recharge-optimising-operations-across-multiple-venues-with-peter-ling-from-ipswich-regent-and-corn-exchange): In this episode, you’ll hear from Peter Ling, Shows and Finance Manager at Ipswich Regent and Corn Exchange. Peter, shared Ipswich’s experiences on the radical changes at Ipswich that the team implemented post-Covid.
[Live From RECHARGE! Recharge Your Mindset with Dr. Colm Fallon - Ticketsolve](https://ticketsolve.com/episodes/live-from-recharge-recharge-your-mindset-with-dr-colm-fallon): In this episode, Dr. Colm Fallon takes us on a journey of the mind, combining neuroscience, psychology and meditation, to teach us how important self care is for the short and long term health of self.
[Live from RECHARGE! Panel Discussion: Augmenting Data in Your Decision Making - Ticketsolve](https://ticketsolve.com/episodes/live-from-recharge-panel-discussion-augmenting-data-in-your-decision-making): The panel shares their insights and tips on battling the perma crisis in the arts and culture sector and the inevitable barriers you face.
[Live from Recharge! Sustainability and the Arts - Ticketsolve](https://ticketsolve.com/episodes/live-from-recharge-sustainability-and-the-arts): This week we head back to Recharge to hear from Ticketsolve’s Emma Young on one of the most pressing issues we are all facing today: sustainability and the looming climate emergency.
[Live from RECHARGE! Recharge Your Mental Health with Maria Fleming - Ticketsolve](https://ticketsolve.com/episodes/live-from-recharge-recharge-your-mental-health-with-maria-fleming): rtists have always championed initiatives of great social importance, often becoming beacons for social change. With this idea as their foundation, Irish charity, First Fortnight aims to challenge mental health prejudice through arts and culture.
[Live from UK Theatre, Theatre and Touring Summit - Ticketsolve](https://ticketsolve.com/episodes/live-from-uk-theatre-theatre-and-touring-summit): The Summit helped strengthen connections between industry peers, to promote best practice insights and to unearth practical solutions to enable the industry to continue to bring high-quality theatre to wider audiences across the UK.
[Opening Doors for All: Funding Arts for the Future - Ticketsolve](https://ticketsolve.com/episodes/opening-doors-for-all-funding-arts-for-the-future): In this episode of the Arts and Everything In Between podcast, host Priya Patel speaks to Senior Consultant for Arts and Heritage, Liz Purchase of Philanthropy Company.
[P10Y: Insights into Productivity Frameworks from Team Ticketsolve With: - Ticketsolve](https://ticketsolve.com/episodes/p10y-insights-into-productivity-frameworks-from-team-ticketsolve-with): In this special live edition of the Arts and Everything In-Between Podcast, hosts Ella Bailey, Digital Marketing and Content Specialist, and James, Senior Business Development Manager at Ticketsolve, dive into productivity strategies inspired by our recent session at the AMA 2024 conference.
[Live from RECHARGE! Website Accessibility with Catherine Turner - Ticketsolve](https://ticketsolve.com/episodes/live-from-recharge-website-accessibility-with-catherine-turner): Trustee at Colchester Arts and technology accessibility advisor Catherine Turner shares her personal experiences as a disabled person trying to work with less than ideal accessible technology.
[Price is NOT the Problem with Sean Kelly, Vatic - Ticketsolve](https://ticketsolve.com/episodes/price-is-not-the-problem-with-sean-kelly-vatic): In this episode, Sean Kelly, founder of dynamic pricing tool Vatic, dispels the myths and lays out the case for dynamic pricing.
[Rising Stars: A Conversation with Young Performers on Arts and Culture 2.0 - Ticketsolve](https://ticketsolve.com/episodes/rising-stars-a-conversation-with-young-performers-on-arts-and-culture-2-0): Being a professional artist has always been challenging but rewarding. It is a competitive industry, where you have to have persistence and a thick skin to make it. But what do young performers think about their future in the industry?
[Redefining Impact: Transforming Arts Organizations for Community Success - Ticketsolve](https://ticketsolve.com/episodes/redefining-impact-transforming-arts-organizations-for-community-success): Lucy Costelloe welcomes Alan Harrison, a multifaceted arts professional with over 30 years of experience in the US theatre scene
[Social Shifts: The Changing Tide of Audience Engagement - Ticketsolve](https://ticketsolve.com/episodes/social-shifts-the-changing-tide-of-audience-engagement): Audience behaviour is changing social media in dramatic ways. Marketing Manager, Meg Edwards of HdK Associates explains what is changing and how arts and culture organisations can adapt.
[The Art of Inclusion: Harnessing EDI to Strengthen Your Arts and Culture Organisation - Ticketsolve](https://ticketsolve.com/episodes/the-art-of-inclusion-harnessing-edi-to-strengthen-your-arts-and-culture-organisation): 
[Squiggly Careers, Rockstars and Superstars - Ticketsolve](https://ticketsolve.com/episodes/squiggly-careers-rockstars-and-superstars): Lucy Costelloe sits down with Anna Wiseman, Director of Wise Collaborations, to explore the concept of “squiggly careers”.
[The Disruption Dilemma: The Complexities Of Audience Behaviour - Ticketsolve](https://ticketsolve.com/episodes/the-disruption-dilemma-the-complexities-of-audience-behaviour): This episode of The Arts and Everything in Between was recorded live with an audience of Ticketsolve community members.
[The Show Must Go On with, Dr. Kirsty Sedgman - Ticketsolve](https://ticketsolve.com/episodes/the-show-must-go-on-with-dr-kirsty-sedgman): In this episode, we sit down with Dr. Kirsty Sedgman, author, lecturer and award-winning scholar specialising in audience research and cultural value from Bristol University
[Unlocking Audience Engagement with Áine McCarron from Thrive - Ticketsolve](https://ticketsolve.com/episodes/unlocking-audience-engagement-with-aine-mccarron-from-thrive): In this episode of The Arts and Everything In-Between Podcast, host Ella sits down with Áine McCarron, Head of Sector Development at Thrive, to delve into the essential work Thrive is doing to support arts organizations in Northern Ireland.
[The Hidden Talent: In Conversation with Creative Youth - Ticketsolve](https://ticketsolve.com/episodes/the-hidden-talent-in-conversation-with-creative-youth): n this episode, we borrow from Daniel’s insights from working with the youth artists’ council and what the main concerns are for young talent within the sector currently navigating through the uncertainties as presented in the news headlines.
[Untangling the Knots Around Accessibility with Catherine Turner - Ticketsolve](https://ticketsolve.com/episodes/untangling-the-knots-around-accessibility-with-catherine-turner): Catherine provides her expertise on website accessibility and what you and your team can be looking at within your organisation to keep accessibility high on your agenda.
[World Theatre Day: Love Your Local Theatre - Ticketsolve](https://ticketsolve.com/episodes/world-theatre-day-love-your-local-theatre): On this episode of the Arts & Everything in Between Podcast, we are celebrating World Theatre Day with the exciting launch of Theatre Token’s Love Your Local Theatre 2023 campaign!

## Workshops events

[Belfast Gathering // Cruinniú Bhéal Feirste - Ticketsolve](https://ticketsolve.com/workshops-events/belfast-gathering-cruinniu-bheal-feirste): 
[AMA Conference 2026 - Ticketsolve](https://ticketsolve.com/workshops-events/ama-conference-2026): Visit our stand and come to our session at the AMA's 2026 Conference in Leeds!
[Creu Cymru Conference 2026 - Ticketsolve](https://ticketsolve.com/workshops-events/creu-cymru-conference-2026): 
[Let's Get Real Conference 2026: AI - Ticketsolve](https://ticketsolve.com/workshops-events/lets-get-real-conference-2026-ai): 
[Demo Webinar: Ticketsolve in Action - Ticketsolve](https://ticketsolve.com/workshops-events/demo-webinar-ticketsolve-in-action): A relaxed, live hour-long online demo to see Ticketsolve in action, and discover why so many venues are choosing us.
[Ticketsolve Forum: RECHARGE 2023 - Ticketsolve](https://ticketsolve.com/workshops-events/ticketsolve-forum-recharge-2023): Bringing together the industry to share knowledge, experience and to grow together
[Ticketsolve Forum: RECHARGE 2024 - Ticketsolve](https://ticketsolve.com/workshops-events/ticketsolve-forum-recharge-2024): In Autumn 2024 we brought together delegates from across the arts and cultural sector in the UK and Ireland for two incredible events in London and Dublin.
[Ticketsolve Workshops 2023 - Ticketsolve](https://ticketsolve.com/workshops-events/ticketsolve-workshops-2023): We welcomed teams from across the sector to join us in person and be part of the journey.
[Ticketsolve Summer Workshops 2026 - Ticketsolve](https://ticketsolve.com/workshops-events/ticketsolve-summer-workshops-2026): Connect, learn, and shape what's next! This summer, the Ticketsolve team is back on the road, bringing our regional workshops to venues across the UK and Ireland.
[Ticketsolve Workshops 2024 - Ticketsolve](https://ticketsolve.com/workshops-events/ticketsolve-workshops-2024): Team Ticketsolve spent the summer touring the UK and Ireland for our annual regional workshops
[TPC 2026 - Ticketsolve](https://ticketsolve.com/workshops-events/tpc-2026): 
[Ticketsolve Workshops 2025  - Ticketsolve](https://ticketsolve.com/workshops-events/ticketsolve-workshops-2025): In summer of 2025, the Ticketsolve team hit the road, travelling across the UK and Ireland to deliver our regional workshops.

## Sign up

[Sign Up](https://ticketsolve.com/sign-up): Ready to see how good it can be? Let’s walk you through how Ticketsolve can work for your team.

## Whitepapers

[A Guide to Implementing Successful Membership Schemes - Ticketsolve](https://ticketsolve.com/whitepapers/a-guide-to-implementing-successful-membership-schemes): For organisations of all sizes, well-crafted membership schemes are a proven way to build loyalty, increase engagement, and deepen community connections. This guide helps you design and implement a membership programme that strengthens your audience relationships, supporting long-term growth, sustainability, and strategic goals.
[How to Run a Data Review Meeting for Arts Venues: Turning Reports into Action - Ticketsolve](https://ticketsolve.com/whitepapers/data-review-meeting-guide-venues): An approach to data-driven decision making for venues, museums and galleries whose audience data lives in reports that nobody acts on.
[Gift Aid On Tickets: A Guide for Venues - Ticketsolve](https://ticketsolve.com/whitepapers/gift-aid-on-tickets): A simple, compliant way to boost fundraising income
[Making First Impressions Count - Ticketsolve](https://ticketsolve.com/whitepapers/making-first-impressions-count): Every first visit is a chance to make a lasting impression.Whether it’s a theatre-goer’s first night out at your venue, a family’s first museum trip, or a newcomer’s first festival experience, those first moments set the tone for how they’ll remember (and return to) your venue. Ticketsolve makes it simple to deliver a first-time experience that feels personal and professional, and is also effortless for your team and your audience alike. From the moment they book to the moment they walk back through your doors, you can use automation, tagging, scanning, and reporting to make every step both smooth and meaningful.
[How to Audit Your Audience Data: A 5-Step Guide for Venues  - Ticketsolve](https://ticketsolve.com/whitepapers/audience-data-dashboard-audit-guide): 
[Personalised Marketing: Simple Ways to Create Lasting Relationships - Ticketsolve](https://ticketsolve.com/whitepapers/personalised-marketing-simple-ways-to-create-lasting-relationships): Personalisation isn’t just a nice-to-have, it’s a proven way to build meaningful relationships with your audiences. Whether you're a large venue with complex campaigns or a small team looking for quick wins, personalised marketing helps you cut through the noise. With a few simple strategies and the right tools, you can tailor your communications to the right people, at the right time, driving deeper engagement and smarter audience development. This guide offers actionable ways to bring personalisation into your marketing, from segmentation and automation to platform-wide consistency.
[Reflective Leadership: A Practical Guide for Arts Leaders - Ticketsolve](https://ticketsolve.com/whitepapers/reflective-leadership-a-practical-guide-for-arts-leaders): In fast-moving and often uncertain environments, great leadership isn’t about having all the answers: it’s about staying connected to your values, thinking clearly in the moment, and learning as you go. That’s where reflective leadership comes in. Reflective leadership is the practice of pausing to notice your instincts, decisions, and responses: both as they happen and in hindsight. It’s a habit that builds self-awareness, strengthens confidence, and helps you lead with purpose, even in the most unpredictable contexts.
[Revive Your Database with Legitimate Interest - Ticketsolve](https://ticketsolve.com/whitepapers/revive-your-database-with-legitimate-interest): If your communications are only reaching a small fraction of your past bookers, you're not alone. Many arts organisations have large databases, yet often speak to only a small, consented portion of them. This guide walks you through how to assess your database, make the case for legitimate interest, and implement it effectively within your organisation and your ticketing system.
[Website Accessibility: A Practical Guide for Arts Organisations - Ticketsolve](https://ticketsolve.com/whitepapers/website-accessibility-a-practical-guide-for-arts-organisations): Website accessibility isn’t just a compliance checkbox, it’s a commitment to ensuring every member of your audience can engage with your content, access your services, and experience your programme without barriers. But accessibility can feel overwhelming, especially with evolving standards and limited resources. This guide, created in partnership with accessibility advisor Catherine Turner, is here to help you take meaningful steps, without pressure. It focuses on what’s possible, practical, and impactful for arts and culture organisations of all sizes.
[Tracking Underperforming Ticket Sales (and How to Act While There’s Still Time) - Ticketsolve](https://ticketsolve.com/whitepapers/tracking-underperforming-ticket-sales-and-how-to-act-while-theres-still-time): A six-step guide to ticket sales tracking for venues, museums and galleries who want to spot underperformance during a run, exhibition or campaign, not explain it after the fact.
[What Are OKRs and Why Do They Matter? - Ticketsolve](https://ticketsolve.com/whitepapers/what-are-okrs-and-why-do-they-matter): OKRs (Objectives and Key Results) are a goal-setting framework designed to bring strategic alignment across every level of an organisation, from leadership to individual team members. Rather than tracking every task or output, OKRs focus on outcomes: what success looks like and how you’ll know when you’ve achieved it. Each objective is paired with a small number of key results that are specific, measurable, and time-bound.
[How to Talk to AI: A Prompt Writing Guide for Arts and Culture Organisations - Ticketsolve](https://ticketsolve.com/whitepapers/how-to-talk-to-ai-a-prompt-writing-guide-for-arts-and-culture-organisations): 

## Ticketsolve for visitor attractions

[Ticketsolve for Visitor Attractions](https://ticketsolve.com/ticketsolve-for-visitor-attractions): At Ticketsolve, we understand what really matters for your school or university venue, and what’s more, we’re with you every step of the way!