Heritage · ATTRACTIONS · EXPERIENCES

More visitors. More spend per head. More return visits.
One Platform.

The ticketing, capacity management, and visitor experience platform trusted by London Museum, the National Gallery of Ireland, the National Museum of Ireland, Book of Kells, Durham Cathedral, and Chester Cathedral. Built for commercial venues where every visit has to perform.

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Trusted by some of the leading organisations within the industry

Partnership that goes beyond software

We don’t just hand over a platform and wish you luck. We take the time to understand your organisation: your challenges, ambitions, and ways of working, and then partner with you to act on them.
From your first conversation to long-term growth, you’ll have a team behind you, not just a system.

A man and woman wearing conference badges smile and talk while holding mugs, standing in front of a table with pink books and a pink 'ticket' backdrop.

Four women casually chatting and smiling near a staircase at an indoor event.

Group of people seated around tables in a conference room watching a presentation titled 'Ticketsolve Tips & Tricks'.

The secondary spend difference

Turn every booking into a revenue opportunity

For commercial attractions, the ticket sale is just the start. Ticketsolve is built to maximise revenue at every stage of the visitor journey, from the first click to the last upsell. Add-ons appear naturally inside the booking flow, pre-arrival prompts let visitors pre-order parking, food, retail, or premium experiences before they leave home, and on-site kiosks present the right offer at the right moment. Across beta venues, our Event Hub tools deliver an average secondary spend uplift of £11.22 per customer, with 71% of users pre-ordering at least two days in advance, easing pressure on your team while giving visitors a smoother, more personal experience.

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Memberships & annual passes

Turn first-time visitors into repeat guests

Annual passes, season tickets, and membership programmes are some of the highest-margin products an attraction can sell, but only when the admin doesn't eat the margin. Ticketsolve handles automated renewals, lapse recovery, tiered benefits without spreadsheets, and engagement history that informs every conversation. Recognise pass holders automatically at the gate, market intelligently to lapsed members, and turn one-time visitors into your most loyal advocates.

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See

Ticketsolve

in action

See how we've helped visitor attractions to achieve their goals

Read our success stories

The connected visitor journey

One platform, every moment

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Purchasing tickets: make every sale work harder

Timed entry · mobile-first booking · upsells built into checkout

Before the visit: revenue opportunies before they arrive

Event Hub pre-orders by SMS · digital wallet tickets · know-before-you-go comms· parking and add-on bundles

On arrival: welcome more visitors with seamless workflows

Self-service kiosks · mobile scanning · annual passes recognised automatically · Gift Aid prompts at the kiosk.group bookings handled in seconds

During the visit: Deliver the upsells you've already captured

Audio tours, guided tours, guidebooks redeemed on the visitor's phone · café and shop add-ons linked to the booking · no reconciliation headaches

After the visit: turn a one-time visit into a lasting relationship

Automated post-visit follow-up · rich segmentation · targeted invitations · clear pathways from visitor to member

Introducing: Self-Service Kiosks

Extend Ticketsolve into your physical space

Streamline arrivals, capture donations on the spot, and welcome more visitors without expanding your team. Our new range of kiosks integrates fully with Ticketsolve: card payments, ticket scanning, and ADA/DDA-compliant accessibility, so every visitor moves through your space with confidence and ease.

MARKETING AUTOMATION

Automating efficiency, freeing up capacity

Harnessing the power of Ticketsolve’s automation features, venues can significantly alleviate administrative burdens and reduce manual processes. Tasks such as customer communication and event management can be automated, freeing up valuable time and brain capacity for staff members. This empowers your team to concentrate on the broader aspects of their roles, fostering creativity, strategic development, and overall organisational growth.

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CRM, data & insights

One view of every visitor, member, and supporter

Ticketsolve brings box office, online, kiosk, and on-site sales activity into a single visitor profile. At the heart of the platform sits a unified profile for every visitor, bringing each booking, add-on, and interaction together in one place. Rich segmentation lets you target audiences by visit history, spend, season-pass tier, or demographic, while strategic reporting surfaces the insights that matter most, from peak-hour throughput and bundle attach rates to the commercial intelligence that informs pricing, programming, and capacity decisions. Best of all, it's built to scale, growing alongside your visitor numbers without the need for costly rebuilds or workarounds.

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EVENT HUB

Design the full event experience

For visitor attractions, the visit doesn't begin at the door, and it shouldn't end there either. Event Hub lets you shape the full experience from within Ticketsolve, sellingtickets alongside guided tours, audio guides, café bookings, or VIP experiences. Extras are presented naturally, never as a hard sell, while pre-arrival communications keep visitors informed and ready. The result? Calmer arrivals, fewer last-minute queries, and a measurable uplift in secondary revenue, alongside richer, more thoughtful experiences that visitors are more likely to repeat and recommend.

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A partner, not just a platform

Our team works alongside you from day one

From front-of-house and box office through to marketing, operations and leadership, training is designed to help your people get the most strategic value from the platform, not just learn how to use it. Our customer success team works alongside you to identify opportunities, share best practice, and ensure Ticketsolve continues to support your organisational goals as they evolve.

Role-based onboarding

Regional workshops

Dedicated customer success team

On-demand help centre

Trusted by museums, galleries & heritage organisations across the UK and Ireland

London Museum

Partnering through their move to Smithfield, we built embedded booking and donation flows, mobile-first journeys, and real-time insights to welcome more diverse audiences with confidence.

Read the success story

Book of Kells

Welcoming over a million visitors yearly, we power timed entry, mobile scanning, and bundled experiences that protect this iconic site while deepening engagement at scale.

Read the success story

Durham Cathedral

Supporting one of England's most iconic cathedrals, we power timed and donation flows, helping the team welcome heritage visitors seamlessly.

Chester Cathedral

Powering visitor admissions, group bookings, and event ticketing across Chester Cathedral's varied programme, through one connected platform.

National Gallery of Ireland

A long-standing partner, we power exhibition ticketing, memberships, and visitor insights for one of Ireland's most-loved cultural institutions.

National Museum of Ireland

Supporting Ireland's national museum across multiple sites, we power exhibition ticketing, events, and donor journeys, connecting visitor data into one view across the full network.

Let's talk about your venue

Book a 30-minute walkthrough. We'll show you the platform in the context of your organisation's specific needs: no generic demo, and no pressure.

Request a demo

More visitors. More spend per head. More return visits. One Platform.

Partnership that goes beyond software

Turn every booking into a revenue opportunity

Turn first-time visitors into repeat guests

See

in action

One platform, every moment

Extend Ticketsolve into your physical space

Automating efficiency, freeing up capacity

One view of every visitor, member, and supporter

Design the full event experience

Our team works alongside you from day one

Trusted by museums, galleries & heritage organisations across the UK and Ireland

London Museum

Book of Kells

Durham Cathedral

Chester Cathedral

National Gallery of Ireland

National Museum of Ireland

Let's talk about your venue

More visitors. More spend per head. More return visits.
One Platform.