Eighteen years of trust, growth, and shared success
Our Journey
For nearly two decades, we’ve been working side by side with arts, culture, and live event organisations to create smarter, more sustainable ways to operate. Every milestone in our journey reflects a shared commitment to growth, innovation, and collaboration.
The Spark
Born out of frustration (and a pint or two)
Ticketsolve began with a simple idea: ticketing for arts organisations could be better. Built by people who actually worked in the sector, we set out to create something practical, human, and genuinely useful.
First Partnerships
Built alongside our customers
An exciting period of growth sees new customers joining the Ticketsolve community. With them come deeper collaborations, driving the continued expansion of our platform.
From Tool to Platform
A dedicated customer success function is launched and our presence across the UK and Ireland grows, deepening our commitment to long-term collaboration. As more venues came on board, Ticketsolve evolved beyond basic ticketing. We introduced core functionality around reporting, marketing integrations, memberships, and front-of-house tools, turning Ticketsolve into a system venues could run their business on.
TEN!
A decade of trust
Reaching 10 years was a big moment. It marked a decade of long-term partnerships, continuous improvement, and proof that a customer-first approach really works.
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Rebuilding for the Future
The new Ticketsolve
During a period of huge disruption for the arts, we took the opportunity to rethink and rebuild. The result was a modern, cloud-native platform designed to move faster, scale better, and support the next generation of venues.
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A Platform That Never Stands Still
Built for what’s next
Today, Ticketsolve is a unified platform spanning ticketing, payments, fundraising, marketing, productivity, and insights with tools like Event Hub, Ticketsolve Pay, Ticketsolve Protect, and Projects helping organisations grow revenue and deepen audience relationships.
The Live Experience Platform
In 2026, Ticketsolve fully evolves into a Live Experience Platform, connecting everything from booking to arrival, interval, and beyond. With communications, payments, data, fundraising, and customer insight working seamlessly together, venues can own the entire audience journey, not just the transaction.
The road ahead, powered by you
Our public roadmap shows what’s in progress, what’s been released, and what’s coming next, with many ideas sparked directly by our customers.
We’re not just a platform, we’re a partner
Our passion and expertise mean nothing without the trust of our customers. Once you join the Ticketsolve Community, we’ll be with you every step, from your first onboarding call to your next big success story.
We work alongside you to simplify operations, solve challenges, and unlock new opportunities: building trust and delivering results that matter.
Every feature is designed to make your audience’s journey seamless, accessible, and engaging, from first click to final applause.
We strengthen the arts and culture ecosystem through insights, partnerships, and events that help the sector grow, adapt, and thrive.
Our story isn’t just about software. It’s about people.
Let's start something brilliant together
We’d love to show you how we can help you thrive.
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