Projects

Smarter Project Management

Plan, track, and deliver work across your organisation in one connected workspace.

Discover Projects

Projects is Ticketsolve’s tool for coordinating work that spans people, teams, and time. Use it to manage multi-step operational activity, from group bookings to marketing campaigns, with a shared, visual view of progress and ownership. Projects brings clarity to day-to-day operational work, keeping teams aligned across events, customers, and organisational goals, directly within Ticketsolve.

Visual boards for organisational clarity

Kanban-style boards show how work moves from idea to delivery, helping teams and leaders quickly understand progress, priorities, and pressure points.

Boost productivity without the noise

Prioritise work, reduce duplication, and focus on what matters most, so teams can deliver consistently without unnecessary stress or constant check-ins.

Accountability, visualised

Assign tasks, track deadlines, and make ownership clear, giving everyone confidence in who’s responsible for what and when.

Everything connected

Link project cards to customers, orders, events, and shows so operational work always sits in the right context.

Your projects, your way

Flexible workflows that reflect how your organisation operates

Group bookings

Manage enquiries, quotes, and confirmations in a clear operational pipeline, supporting recurring sales activity and cross-team coordination.

Marketing campaigns

Plan activity, manage approvals, and track delivery across channels with visibility for both teams and stakeholders.

Operations

Coordinate box office, technical, and operational teams with clear tasking, timelines, and shared priorities.

Fundraising pipelines

Support major giving and stewardship workflows within the same system, with clear goal progress.

Ready to simplify your team’s workflow and increase your impact?

Why clients rely on us

We drive success in the arts and cultural sector.

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"At London Museum, our vision is to create a world class museum that melds the historic with the modern and inspires a passion for London and its people in both residents and visitors. Ticketsolve’s expertise and innovative solutions are key in helping us achieve this vision, ensuring that our visitors have the best possible experience from the moment they decide to visit us."

Trish Thomas
Head of Digital Innovation
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"Ticketsolve has been a huge support to The National Gallery of Ireland since the beginning of our partnership. Not only is the system dynamic and user friendly, the whole team is there to help you every step of the way. It is fantastic to collaborate with a team that is proactive from the start of a project to end and always works hard to give their clients the best experience."

Megan Thompson
Commercial Coordinator
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"Ticketsolve has helped us to progress and grow as an organisation. The support we get from the team is unrivalled: they’re great fun and make everything so easy! Our attraction welcomes over a million visitors each year, that’s a lot of customer data. With Ticketsolve we can organise the most important information and translate them into powerful audience insights to inform our strategies nationally and internationally."

Drew Duggan
Head of Tourism
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We’ve noticed a tendency for customers to spend more if they arrive earlier. Many pre-purchase their meal weeks in advance, so they feel as if they haven’t spent anything on the night, which means they’re more willing to spend at the bar until doors open.

Kofi Ohenedjan
Marketing Manager
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Not only did Ticketsolve provide us with a robust and reliable ticketing system, but they also prioritised improving customer experiences. Their user-friendly interface made it easier for our patrons to navigate through the ticketing process, resulting in reduced friction and enhanced satisfaction. The intuitive design of their platform ensured that even during high-demand on-sales, our customers could easily secure their tickets without any technical hiccups.

Mandy Mills
Section Head: Venues Management
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Change is inevitable; growth is optional… I think this quote does resonate. We’ve seen a lot of change in recent years and I know that we’ve all grown more resilient as a result.

Peter Ling
Shows & Finance Manager
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Excellent customer service, user friendly app. Ticketsolve is open to suggestions on ideas to enhance their functionality from industry professionals who use the software everyday.

Sharon Kiely
Box Office Manager
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The biggest things for me (in contrast to other systems I've used) are how clean and easy to use the back end is for building shows, and most of all the outstanding support.

Jodi Bailey
Sales, Ticketing & Audience Manager
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Staff are a pleasure to deal with and so helpful and friendly. System is easy to use and for training new staff. It is also constantly updating to the needs of its clients.

Thom Stanbury
General Manager
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It is a really good system and can do so much. We get a lot of information, support and training from the team and they are always innovating based on feedback and trends.

Nicola Thornton
Marketing Manager
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The systems are effective, robust, and easy to learn, and there’s lots of support with training as well, which is fantastic. It’s also really well set up to empower marketing departments to easily research customer behaviour and segment audiences for more effective outreach and targeted marketing of all kinds.

Jamie Patterson
General Manager
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Staff are a pleasure to deal with and so helpful and friendly. System is easy to use and for training new staff. It is also constantly updating to the needs of its clients.

Anne Hughes
Box Office Manager
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The system is really easy to use, the staff are all so lovely and quick to get back with any issues you are having, the Zendesk is really helpful too.

Shawn Talbot
Senior Tourism & Event Coordinator
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Very user-friendly with great support — a world away from our previous box office system! We have already recommended Ticketsolve to colleagues in other organisations.

Cathy Boyes
Festival Producer
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It’s a good ticketing system with lots of functionality for users with simple needs (like ourselves) or much more complex ticketing needs larger organisations might have. The support from the Ticketsolve team is really excellent - any issues, whether large or small have been addressed promptly.

Baibre Murray
Box Office Assistant
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Ticketsolve have a great team, always ready to help. No job is too small, and they definitely put the customer first.

Dan Brookes
Auditorium Manager
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Ticketsolve are a fantastic company to work with and have been our ticketing and box office partner for many years. The system is very intuitive, no matter whether you’re a staff member in the back office or a customer booking online. The system is regularly updated with new features, many of which come through the Ticketsolve team listening and understanding the needs of the partner venues and organisations who use the system. The Team at Ticketsolve are super friendly and brilliant to work with! They really get to know each organisation they work with to understand their goals and ambitions to ensure everyone is getting the most out of the system and everyone can reach their potential, no matter how unique that might be!

James Randell
Front of House Manager
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With Ticketsolve, we’ve found a system that truly supports the way we work. Moving away from our previous platform opened up a new level of functionality, from mobile access to intuitive reporting. The difference has been night and day. Ticketsolve’s team not only delivered a smooth transition but continue to support us with the same enthusiasm and care they showed from day one.

Mark Gordon
Marketing & Communications Manager
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At De Montfort Hall, we were looking for a ticketing system that could meet the needs of a local authority venue while giving us the flexibility to grow. Ticketsolve stood out from the beginning, their expertise, commitment, and ability to move quickly through G-Cloud made the transition seamless. The platform has allowed us to streamline operations, gain clearer insights, and continue delivering exceptional experiences to our audiences.

Rory Leonard-Woolnough
Box Office Supervisor
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Ticketsolve has been transformative for our team at Leicester Square Theatre. From simplifying our reporting to improving how we engage with audiences, the system has saved us time and effort at every turn. What stands out most is the team behind it, always proactive, responsive, and genuinely invested in helping us succeed.

Gillian Toddfrey
Sales Manager
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Through Ticketsolve, our team can report that 61.4% of all audience members who purchased a ticket for Komedia Bath purchased with their mobile phones. E-ticketing is extremely popular for us!

Ellie Rogers
Marketing and Communications Manager

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