Ticketsolve partnered with Venue Cymru to transform high-demand on-sales into seamless, scalable digital experiences boosting revenue, reliability, and reputation at one of North Wales’ largest cultural venues.
Large events often meant system crashes, checkout failures, and a flurry of customer complaints. The team needed absolute reliability, fast processing, and hands-on support during peak moments.
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Ticketsolve provided Venue Cymru with a robust platform and a proven on-sale process complete with Queue-It integration, scalable capacity planning, and live monitoring. Every onsale was supported by Ticketsolve’s pre- and post-sale processes, ensuring system reliability and better team coordination.
Scalability for Sell-Out Shows
No matter the event size, Ticketsolve handled traffic smoothly and efficiently.
Custom Setup for Parc Eirias
Ticketsolve tailored event builds and workflows for the 15,000-seat stadium ensuring flexibility and control
Pre- and Post-Sale Support
The Ticketsolve team joined every major on-sale, monitoring traffic, solving issues, and refining strategies for the next one.
No more system crashes, fewer complaints, and higher revenue from frictionless sales. Venue Cymru is now a trusted destination for major events, with a team ready to deliver under any pressure.
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Not only did Ticketsolve provide us with a robust and reliable ticketing system, but they also prioritised improving customer experiences. Their user-friendly interface made it easier for our patrons to navigate through the ticketing process, resulting in reduced friction and enhanced satisfaction. The intuitive design of their platform ensured that even during high-demand on-sales, our customers could easily secure their tickets without any technical hiccups.
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