ncreasing Efficiencies and Exceeding Expectations
By embracing mobile scanning and e-ticketing, Komedia Bath cut queues, improved access control, and delivered a smoother audience experience - all while boosting operational efficiency.
With nearly 800 audience members arriving for popular shows, Komedia’s team needed a faster, simpler way to manage entry. Manual printed lists and slow check-ins made it difficult to seat audiences quickly and created unnecessary pressure on front-of-house staff.
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Working with Ticketsolve, Komedia Bath moved to mobile scanning and e-ticketing, modernising the audience entry process and improving both speed and experience.
From Paper to Mobile Scanning
Introducing Ticketsolve’s scanning tools allowed staff to validate tickets instantly at entry, removing printed lists and easing congestion.
Access Control Anywhere with the Check-In App
The Ticketsolve Check-In App gave staff live visibility into audience data and external ticket allocations, allowing faster, more coordinated entry, even on busy nights.
Simplifying the Customer Journey with E-Tickets
Audiences embraced digital tickets immediately, with 99% now using mobile entry and 61.4% of bookings made on mobile devices.
Mobile scanning saves time, reduces stress, and improves accessibility. By modernising entry, Komedia Bath has made the experience effortless for audiences and staff alike, setting a new standard for efficiency and customer care.
Through Ticketsolve, our team can report that 61.4% of all audience members who purchased a ticket for Komedia Bath purchased with their mobile phones. E-ticketing is extremely popular for us!
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