Pricing

A Price That Delivers for the Whole Organisation

All-Inclusive pricing, with every feature at your fingertips!

Everything you need at a single cost

Access to the Entire Ticketsolve Platform

A cloud-based system that scales with you. One simple licence gives you:

  • Unlimited users
  • Unlimited events
  • Unlimited customers
  • Access to the full system
  • The flexibility to add optional extras like Event Hub or Postcode Lookup whenever you need them

You’re never boxed in. You start with everything you need, and you add extras only if and when they make sense for your organisation.

Full Onboarding Included - At No Extra Cost

When you choose Ticketsolve, everything you need to get up and running is included as part of your ongoing charge. There are no upfront onboarding or migration fees and we handle the heavy lifting. You’ll get:

  • Full data migration
  • Complete system setup and configuration
  • Tailored training for every team and every role
  • A dedicated project manager and a clear onboarding plan

We make the move easy, stress-free, and totally supported from day one.

Full Partnership, Not Just Support

We don’t just give you a help desk, you get a whole team behind you.

  • 24/7 support
  • A dedicated Customer Success Manager
  • Ongoing optimisation sessions
  • Regular check-ins and roadmap previews
  • Best-practice guidance from hundreds of organisations like yours

With Ticketsolve, you’re never left figuring things out alone, we’re with you every step of the way.

A Community of 400+ Organisations

When you join Ticketsolve, you’re not just getting software, you’re joining a thriving, friendly community.

  • Connect and collaborate with hundreds of Ticketsolve users
  • Join our annual conferences and in-person events
  • Take part in regular workshops and webinars
  • Learn from peers who share their wins (and their lessons)
  • Get involved in early access testing groups and help shape the future of the platform

It’s a proper community; supportive, knowledgeable, and always ready to share ideas. You’ll never feel like you’re doing this on your own.

Constantly Evolving Platform

We never stand still, and neither does Ticketsolve. All product improvements and new features are included as part of your ongoing charge.

  • Continuous weekly improvements and enhancements
  • New features rolled out automatically
  • No upgrade fees or downtime
  • Backed by a fast-moving, rapidly growing development team

You’re always on the latest, most powerful version of Ticketsolve, without lifting a finger.

Want to know more about pricing?

Just get in touch with us! Either give us a call or fill in some basic details using the form below – a member of the Ticketsolve team will reach out with an estimate.

    Why Ticketsolve?

    We’re experts

    With 18 years of hands-on experience, we know how cultural organisations work: and how to help them grow audiences, revenue, and impact.

    We’re future-oriented

    Our roadmap is shaped by your needs. We invest in long-term improvements so you can adapt, lead, and stay ahead in a changing sector.

    We’re passionate

    We care deeply about the arts and the people behind them. Every feature, project, and partnership reflects that commitment to your success.

    Want to learn more about our platform?

    Why clients rely on us

    Here’s what our customers have to say

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    "At London Museum, our vision is to create a world class museum that melds the historic with the modern and inspires a passion for London and its people in both residents and visitors. Ticketsolve’s expertise and innovative solutions are key in helping us achieve this vision, ensuring that our visitors have the best possible experience from the moment they decide to visit us."

    Trish Thomas
    Head of Digital Innovation
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    "Ticketsolve has been a huge support to The National Gallery of Ireland since the beginning of our partnership. Not only is the system dynamic and user friendly, the whole team is there to help you every step of the way. It is fantastic to collaborate with a team that is proactive from the start of a project to end and always works hard to give their clients the best experience."

    Megan Thompson
    Commercial Coordinator
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    "Ticketsolve has helped us to progress and grow as an organisation. The support we get from the team is unrivalled: they’re great fun and make everything so easy! Our attraction welcomes over a million visitors each year, that’s a lot of customer data. With Ticketsolve we can organise the most important information and translate them into powerful audience insights to inform our strategies nationally and internationally."

    Drew Duggan
    Head of Tourism
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    We’ve noticed a tendency for customers to spend more if they arrive earlier. Many pre-purchase their meal weeks in advance, so they feel as if they haven’t spent anything on the night, which means they’re more willing to spend at the bar until doors open.

    Kofi Ohenedjan
    Marketing Manager
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    Not only did Ticketsolve provide us with a robust and reliable ticketing system, but they also prioritised improving customer experiences. Their user-friendly interface made it easier for our patrons to navigate through the ticketing process, resulting in reduced friction and enhanced satisfaction. The intuitive design of their platform ensured that even during high-demand on-sales, our customers could easily secure their tickets without any technical hiccups.

    Mandy Mills
    Section Head: Venues Management
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    Change is inevitable; growth is optional… I think this quote does resonate. We’ve seen a lot of change in recent years and I know that we’ve all grown more resilient as a result.

    Peter Ling
    Shows & Finance Manager
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    Excellent customer service, user friendly app. Ticketsolve is open to suggestions on ideas to enhance their functionality from industry professionals who use the software everyday.

    Sharon Kiely
    Box Office Manager
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    The biggest things for me (in contrast to other systems I've used) are how clean and easy to use the back end is for building shows, and most of all the outstanding support.

    Jodi Bailey
    Sales, Ticketing & Audience Manager
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    Staff are a pleasure to deal with and so helpful and friendly. System is easy to use and for training new staff. It is also constantly updating to the needs of its clients.

    Thom Stanbury
    General Manager
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    It is a really good system and can do so much. We get a lot of information, support and training from the team and they are always innovating based on feedback and trends.

    Nicola Thornton
    Marketing Manager
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    The systems are effective, robust, and easy to learn, and there’s lots of support with training as well, which is fantastic. It’s also really well set up to empower marketing departments to easily research customer behaviour and segment audiences for more effective outreach and targeted marketing of all kinds.

    Jamie Patterson
    General Manager
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    Staff are a pleasure to deal with and so helpful and friendly. System is easy to use and for training new staff. It is also constantly updating to the needs of its clients.

    Anne Hughes
    Box Office Manager
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    The system is really easy to use, the staff are all so lovely and quick to get back with any issues you are having, the Zendesk is really helpful too.

    Shawn Talbot
    Senior Tourism & Event Coordinator
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    Very user-friendly with great support — a world away from our previous box office system! We have already recommended Ticketsolve to colleagues in other organisations.

    Cathy Boyes
    Festival Producer
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    It’s a good ticketing system with lots of functionality for users with simple needs (like ourselves) or much more complex ticketing needs larger organisations might have. The support from the Ticketsolve team is really excellent - any issues, whether large or small have been addressed promptly.

    Baibre Murray
    Box Office Assistant
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    Ticketsolve have a great team, always ready to help. No job is too small, and they definitely put the customer first.

    Dan Brookes
    Auditorium Manager
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    Ticketsolve are a fantastic company to work with and have been our ticketing and box office partner for many years. The system is very intuitive, no matter whether you’re a staff member in the back office or a customer booking online. The system is regularly updated with new features, many of which come through the Ticketsolve team listening and understanding the needs of the partner venues and organisations who use the system. The Team at Ticketsolve are super friendly and brilliant to work with! They really get to know each organisation they work with to understand their goals and ambitions to ensure everyone is getting the most out of the system and everyone can reach their potential, no matter how unique that might be!

    James Randell
    Front of House Manager
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    With Ticketsolve, we’ve found a system that truly supports the way we work. Moving away from our previous platform opened up a new level of functionality, from mobile access to intuitive reporting. The difference has been night and day. Ticketsolve’s team not only delivered a smooth transition but continue to support us with the same enthusiasm and care they showed from day one.

    Mark Gordon
    Marketing & Communications Manager
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    At De Montfort Hall, we were looking for a ticketing system that could meet the needs of a local authority venue while giving us the flexibility to grow. Ticketsolve stood out from the beginning, their expertise, commitment, and ability to move quickly through G-Cloud made the transition seamless. The platform has allowed us to streamline operations, gain clearer insights, and continue delivering exceptional experiences to our audiences.

    Rory Leonard-Woolnough
    Box Office Supervisor
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    Ticketsolve has been transformative for our team at Leicester Square Theatre. From simplifying our reporting to improving how we engage with audiences, the system has saved us time and effort at every turn. What stands out most is the team behind it, always proactive, responsive, and genuinely invested in helping us succeed.

    Gillian Toddfrey
    Sales Manager
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    Through Ticketsolve, our team can report that 61.4% of all audience members who purchased a ticket for Komedia Bath purchased with their mobile phones. E-ticketing is extremely popular for us!

    Ellie Rogers
    Marketing and Communications Manager

    FAQs

    Still have some questions?

    Is Ticketsolve right for my organisation?

    Ticketsolve is designed to be a flexible, scalable solution for a wide range of organisations, including theatres, museums, art galleries, festivals, music venues, art centres and visitor attractions. If your organisation is looking for a robust, user-friendly, and comprehensive ticketing solution that helps you manage your operations efficiently while keeping costs manageable, Ticketsolve is perfect fit.

    What is Ticketsolve’s pricing structure, and are there different tiers based on venue size or event type?

    Ticketsolve offers a transparent, single-charge pricing model, tailored to fit your organisation's specific needs. This means all features are included at one cost, no hidden fees or premium upgrades. Pricing is not a one-size fits all as we aim to have a plan that works for you. To receive a personalised estimate, please reach out to our team directly.

    Are there additional fees for customer support, or extra features and intergrations?

    With Ticketsolve, all features are included in your pricing, including, 24/7 customer support via phone, email, and helpdesk, Onboarding and training services, Access to integrations and APIs, unlimited users and no license fees.

    How does Ticketsolve’s pricing scale as our venue grows or as we host more events?

    Ticketsolve's pricing is designed to scale with your organisation's growth. As you host more events or expand your venue, we can adjust your pricing plan to accommodate increased usage and additional features. Our team will work with you to ensure your pricing remains aligned with your operational needs.

    What makes Ticketsolve stand out?

    Ticketsolve stands out in the market by offering a comprehensive, customisable, and user-friendly ticketing solution for arts and culture organisations, with exceptional platform support and strong, long-term partnerships, ensuring seamless operations and growth.

    See what Ticketsolve can do for you!

    We’d love to show you how we can help you thrive.