Gaining Clarity with Ticketsolve Projects
By adopting Ticketsolve Projects to manage their development and funding workflows, Wild Arts transformed their fundraising operations, uniting ticketing, marketing, and development into one intuitive, collaborative workspace.
With everything running through spreadsheets, Wild Arts’ development work was complex, time-consuming, and easy to lose track of. Separate sheets for donors, foundations, and subscriptions meant that activity was often duplicated and disconnected.
As fundraising activity grew, keeping tabs on deadlines, renewals, and responses became overwhelming. The tools they trialled offered partial fixes but didn’t integrate with the other systems they were using.
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Wild Arts chose Ticketsolve for its all-in-one approach: ticketing, marketing, and, crucially, Projects, the workspace that unites fundraising with the rest of their audience data. It’s the first time their entire journey sits within a single, streamlined system.
From Spreadsheets to a Shared System
Projects brought fundraising, marketing, and box office together in one place. Each of their dedicated workflows (private donors, trusts, and council funding) could be tracked visually in a single Kanban-style board.
Connected Data Across Departments
Because Projects lives within Ticketsolve, the team could connect donor insights directly to audience data. Now, regular attendees who weren’t yet supporters could be identified and invited to join fundraising campaigns, creating a seamless bridge between box office and development.
Collaboration Without Boundaries
With a small remote team and no physical office, Projects became their digital workspace. Everyone, from producers to marketing, could log in, check progress, and stay aligned without endless email chains.
By centralising all fundraising and donor activity in one place, Wild Arts gained complete visibility across projects, timelines, and upcoming deadlines. With everyone working through a single shared platform, collaboration feels effortless keeping the team aligned and momentum high. At the heart of it all, integrated audience and donor insights reveal new opportunities, deepen relationships, and drive stronger engagement at every stage of the fundraising journey.
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