A unified platform for everyday giving and strategic, long-term supporter cultivation. From audience donations to major gifts, Ticketsolve supports the full fundraising lifecycle; securely and at scale.
.png)
Purpose-built giving across campaigns, box office, and online journeys.
Manage cultivation, stewardship, and opportunities with confidence.
See who’s giving, how they engage, and where to focus next.
Timely, meaningful acknowledgements that strengthen long-term support.
Major giving relies on high-quality relationships, shared context, and confidence in your data. Ticketsolve brings fundraising activity into the heart of your organisation, giving fundraising teams the structure, visibility, and control required to manage high-value supporters intentionally.
Plan and manage major gift opportunities through clearly defined stages, from early cultivation to confirmed support. With funding goals, progress, and next actions visible at a glance, Ticketsolve gives fundraising leaders confidence in both current performance and future income.
Maintain a complete picture of every supporter relationship without forcing fundraisers into sales-driven workflows. Ticketsolve brings together conversations, notes, commitments, and context in one place, supporting thoughtful stewardship over time rather than transactional interactions.
Because fundraising lives within Ticketsolve, supporter insight can surface at the right moments across the wider organisation. Fundraising teams can see when potential major donors book tickets, attend events, or engage in new ways, allowing relationships to be managed with greater awareness and care.
From individual giving to institutional support, Ticketsolve adapts to how your organisation raises funds.
Manage long-term relationships with individual supporters through structured pipelines, shared context, and intentional stewardship. Ticketsolve helps fundraising teams plan, track, and nurture major gifts over time, with clear visibility for leadership and no reliance on disconnected systems.
Track corporate relationships, sponsorship commitments, benefits, and renewal conversations in one place. With Ticketsolve, teams can manage multi-year partnerships alongside events and campaigns, ensuring sponsors receive consistent value and recognition across the organisation.
Support structured patron and friends programmes with clear records of benefits, engagement, and contribution history. Ticketsolve enables teams to manage ongoing relationships with clarity while ensuring supporters receive the recognition and experience they expect.
Maintain oversight of funding applications, deadlines, and outcomes with a clear view of progress and accountability. Ticketsolve helps teams coordinate bids, track awards, and connect institutional funding to wider organisational activity and impact reporting.
Manage complex, multi-phase campaigns with clear targets, milestones, and shared visibility across teams. Ticketsolve supports long-term fundraising initiatives that require coordination, consistency, and confidence at every stage.
Make everyday giving and stewardship easy to manage, consistent across channels, and reliable at scale. While strategic fundraising focuses on long-term relationships, everyday giving needs to work seamlessly across high-volume environments. Ticketsolve ensures donation activity, stewardship, and reporting are embedded into your wider operations, without adding complexity or administrative overhead.
Add donation prompts at the right moments, online, at box office, or through standalone campaigns, without disrupting the customer experience or creating parallel processes.
Ticketsolve supports audience-led giving across booking journeys and campaigns, while maintaining consistent data capture and visibility across your organisation.
Track campaign totals, fundraising projects, and donor activity directly within Ticketsolve, with real-time visibility and reliable reporting.
With Gift Aid and fundraising reporting built in, teams avoid juggling systems or duplicating data, reducing manual effort while maintaining confidence and accuracy.
Supporters expect timely, thoughtful recognition, even as fundraising activity grows.
Ticketsolve enables teams to log donor interactions, automate acknowledgements and follow-ups, and maintain a complete view of supporter history, supporting long-term relationships without relying on manual processes.
Here’s what our customers have to say
"At London Museum, our vision is to create a world class museum that melds the historic with the modern and inspires a passion for London and its people in both residents and visitors. Ticketsolve’s expertise and innovative solutions are key in helping us achieve this vision, ensuring that our visitors have the best possible experience from the moment they decide to visit us."
.jpg)
"Ticketsolve has been a huge support to The National Gallery of Ireland since the beginning of our partnership. Not only is the system dynamic and user friendly, the whole team is there to help you every step of the way. It is fantastic to collaborate with a team that is proactive from the start of a project to end and always works hard to give their clients the best experience."
"Ticketsolve has helped us to progress and grow as an organisation. The support we get from the team is unrivalled: they’re great fun and make everything so easy! Our attraction welcomes over a million visitors each year, that’s a lot of customer data. With Ticketsolve we can organise the most important information and translate them into powerful audience insights to inform our strategies nationally and internationally."
.png)
We’ve noticed a tendency for customers to spend more if they arrive earlier. Many pre-purchase their meal weeks in advance, so they feel as if they haven’t spent anything on the night, which means they’re more willing to spend at the bar until doors open.
Not only did Ticketsolve provide us with a robust and reliable ticketing system, but they also prioritised improving customer experiences. Their user-friendly interface made it easier for our patrons to navigate through the ticketing process, resulting in reduced friction and enhanced satisfaction. The intuitive design of their platform ensured that even during high-demand on-sales, our customers could easily secure their tickets without any technical hiccups.
Change is inevitable; growth is optional… I think this quote does resonate. We’ve seen a lot of change in recent years and I know that we’ve all grown more resilient as a result.
.png)
Excellent customer service, user friendly app. Ticketsolve is open to suggestions on ideas to enhance their functionality from industry professionals who use the software everyday.
The biggest things for me (in contrast to other systems I've used) are how clean and easy to use the back end is for building shows, and most of all the outstanding support.
Staff are a pleasure to deal with and so helpful and friendly. System is easy to use and for training new staff. It is also constantly updating to the needs of its clients.
It is a really good system and can do so much. We get a lot of information, support and training from the team and they are always innovating based on feedback and trends.
The systems are effective, robust, and easy to learn, and there’s lots of support with training as well, which is fantastic. It’s also really well set up to empower marketing departments to easily research customer behaviour and segment audiences for more effective outreach and targeted marketing of all kinds.
Staff are a pleasure to deal with and so helpful and friendly. System is easy to use and for training new staff. It is also constantly updating to the needs of its clients.
The system is really easy to use, the staff are all so lovely and quick to get back with any issues you are having, the Zendesk is really helpful too.
Very user-friendly with great support — a world away from our previous box office system! We have already recommended Ticketsolve to colleagues in other organisations.
It’s a good ticketing system with lots of functionality for users with simple needs (like ourselves) or much more complex ticketing needs larger organisations might have. The support from the Ticketsolve team is really excellent - any issues, whether large or small have been addressed promptly.
Ticketsolve have a great team, always ready to help. No job is too small, and they definitely put the customer first.
Ticketsolve are a fantastic company to work with and have been our ticketing and box office partner for many years. The system is very intuitive, no matter whether you’re a staff member in the back office or a customer booking online. The system is regularly updated with new features, many of which come through the Ticketsolve team listening and understanding the needs of the partner venues and organisations who use the system. The Team at Ticketsolve are super friendly and brilliant to work with! They really get to know each organisation they work with to understand their goals and ambitions to ensure everyone is getting the most out of the system and everyone can reach their potential, no matter how unique that might be!
With Ticketsolve, we’ve found a system that truly supports the way we work. Moving away from our previous platform opened up a new level of functionality, from mobile access to intuitive reporting. The difference has been night and day. Ticketsolve’s team not only delivered a smooth transition but continue to support us with the same enthusiasm and care they showed from day one.
.png)
At De Montfort Hall, we were looking for a ticketing system that could meet the needs of a local authority venue while giving us the flexibility to grow. Ticketsolve stood out from the beginning, their expertise, commitment, and ability to move quickly through G-Cloud made the transition seamless. The platform has allowed us to streamline operations, gain clearer insights, and continue delivering exceptional experiences to our audiences.
Ticketsolve has been transformative for our team at Leicester Square Theatre. From simplifying our reporting to improving how we engage with audiences, the system has saved us time and effort at every turn. What stands out most is the team behind it, always proactive, responsive, and genuinely invested in helping us succeed.
Through Ticketsolve, our team can report that 61.4% of all audience members who purchased a ticket for Komedia Bath purchased with their mobile phones. E-ticketing is extremely popular for us!
See how Ticketsolve helps you turn generosity into long-term growth with tools that simplify giving and scale supporter relationships.
From mobile journeys to custom branding... here’s what else is built into every booking.
We’d love to show you how we can help you thrive.
.svg)
