Built differently. Built with you
The enterprise-grade platform for leading culture and entertainment organisations, providing intuitive, evolving tools designed to streamline operations, enhance efficiency, and strengthen impact.
Designed with you in mind
We’ve made Ticketsolve powerful where it counts and simple where it matters. Your whole team can pick it up quickly, and actually enjoy using it every day.
Everyday tasks are quicker with built-in automation, streamlined project tools, and intuitive interfaces. We help you save time, reduce admin, and get more done with fewer clicks and less hassle.
When your team has the right tools, audiences feel the difference. Faster transactions, clearer comms and personalised experiences support stronger relationships and better customer service.
From box office to fundraising, marketing to admin, Ticketsolve adapts to your processes, not the other way around, for seamless collaboration across every department.
Ticketsolve brings box office, marketing, fundraising, and admin into one shared system. With joined-up data and workflows, teams collaborate more easily, make better decisions, and unlock new opportunities.
We release updates every single week, refining, improving, and adding what our customers ask for. No long waits, no dead ends: just better tools, faster.
We’re always improving. With new features released every week, you don’t have to wait months (or years) for progress, you get better tools, faster.
We listen. Nearly three quarters of our updates are influenced by customer requests, ensuring Ticketsolve evolves around real-world needs, not assumptions.
We understand the challenges you’re facing now, and what’s coming next. That insight helps us build practical, future-ready features that support long-term growth.
The road ahead, powered by you
Our public roadmap shows what’s in progress, what’s been released, and what’s coming next, with many ideas sparked directly by our customers. We believe transparency and open dialogue build better products, stronger partnerships, and trust that lasts.
Have a suggestion that could make Ticketsolve even better?
We’d love to hear it, your input helps shape what’s next.
Why clients rely on us
Here’s what our customers have to say
"At London Museum, our vision is to create a world class museum that melds the historic with the modern and inspires a passion for London and its people in both residents and visitors. Ticketsolve’s expertise and innovative solutions are key in helping us achieve this vision, ensuring that our visitors have the best possible experience from the moment they decide to visit us."
.jpg)
"Ticketsolve has been a huge support to The National Gallery of Ireland since the beginning of our partnership. Not only is the system dynamic and user friendly, the whole team is there to help you every step of the way. It is fantastic to collaborate with a team that is proactive from the start of a project to end and always works hard to give their clients the best experience."
"Ticketsolve has helped us to progress and grow as an organisation. The support we get from the team is unrivalled: they’re great fun and make everything so easy! Our attraction welcomes over a million visitors each year, that’s a lot of customer data. With Ticketsolve we can organise the most important information and translate them into powerful audience insights to inform our strategies nationally and internationally."
.png)
We’ve noticed a tendency for customers to spend more if they arrive earlier. Many pre-purchase their meal weeks in advance, so they feel as if they haven’t spent anything on the night, which means they’re more willing to spend at the bar until doors open.
Not only did Ticketsolve provide us with a robust and reliable ticketing system, but they also prioritised improving customer experiences. Their user-friendly interface made it easier for our patrons to navigate through the ticketing process, resulting in reduced friction and enhanced satisfaction. The intuitive design of their platform ensured that even during high-demand on-sales, our customers could easily secure their tickets without any technical hiccups.
Change is inevitable; growth is optional… I think this quote does resonate. We’ve seen a lot of change in recent years and I know that we’ve all grown more resilient as a result.
.png)
Excellent customer service, user friendly app. Ticketsolve is open to suggestions on ideas to enhance their functionality from industry professionals who use the software everyday.
The biggest things for me (in contrast to other systems I've used) are how clean and easy to use the back end is for building shows, and most of all the outstanding support.
Staff are a pleasure to deal with and so helpful and friendly. System is easy to use and for training new staff. It is also constantly updating to the needs of its clients.
It is a really good system and can do so much. We get a lot of information, support and training from the team and they are always innovating based on feedback and trends.
The systems are effective, robust, and easy to learn, and there’s lots of support with training as well, which is fantastic. It’s also really well set up to empower marketing departments to easily research customer behaviour and segment audiences for more effective outreach and targeted marketing of all kinds.
Staff are a pleasure to deal with and so helpful and friendly. System is easy to use and for training new staff. It is also constantly updating to the needs of its clients.
The system is really easy to use, the staff are all so lovely and quick to get back with any issues you are having, the Zendesk is really helpful too.
Very user-friendly with great support — a world away from our previous box office system! We have already recommended Ticketsolve to colleagues in other organisations.
It’s a good ticketing system with lots of functionality for users with simple needs (like ourselves) or much more complex ticketing needs larger organisations might have. The support from the Ticketsolve team is really excellent - any issues, whether large or small have been addressed promptly.
Ticketsolve have a great team, always ready to help. No job is too small, and they definitely put the customer first.
Ticketsolve are a fantastic company to work with and have been our ticketing and box office partner for many years. The system is very intuitive, no matter whether you’re a staff member in the back office or a customer booking online. The system is regularly updated with new features, many of which come through the Ticketsolve team listening and understanding the needs of the partner venues and organisations who use the system. The Team at Ticketsolve are super friendly and brilliant to work with! They really get to know each organisation they work with to understand their goals and ambitions to ensure everyone is getting the most out of the system and everyone can reach their potential, no matter how unique that might be!
With Ticketsolve, we’ve found a system that truly supports the way we work. Moving away from our previous platform opened up a new level of functionality, from mobile access to intuitive reporting. The difference has been night and day. Ticketsolve’s team not only delivered a smooth transition but continue to support us with the same enthusiasm and care they showed from day one.
.png)
At De Montfort Hall, we were looking for a ticketing system that could meet the needs of a local authority venue while giving us the flexibility to grow. Ticketsolve stood out from the beginning, their expertise, commitment, and ability to move quickly through G-Cloud made the transition seamless. The platform has allowed us to streamline operations, gain clearer insights, and continue delivering exceptional experiences to our audiences.
Ticketsolve has been transformative for our team at Leicester Square Theatre. From simplifying our reporting to improving how we engage with audiences, the system has saved us time and effort at every turn. What stands out most is the team behind it, always proactive, responsive, and genuinely invested in helping us succeed.
Through Ticketsolve, our team can report that 61.4% of all audience members who purchased a ticket for Komedia Bath purchased with their mobile phones. E-ticketing is extremely popular for us!
Ready to see how good it can be?
Let’s walk you through how Ticketsolve can work for your team.
Let's start something brilliant together
We’d love to show you how we can help you thrive.
.svg)
