Ticketsolve streamlined London Museum's digital experience
We believe arts and cultural organisations deserve tools that support their purpose, not get in the way. Ticketsolve exists to give teams the clarity, control, and confidence to run their organisations on their own terms.
London Museum (formerly Museum of London) tells the capital’s story through time.
As they prepare to relocate to their new Smithfield Market home, combining historic architecture with cutting-edge engagement, they wanted a digital experience that was just as ambitious.
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As London Museum prepared for its relocation and rebrand, it needed more than a new building: it needed a new digital approach.
Research highlighted the need to reach younger, more diverse audiences. The Museum needed to make online booking and donations faster, remove checkout friction, and create meaningful opportunities for visitors to engage anytime, anywhere.
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London Museum now offers a smooth, mobile-friendly booking and donation experience that welcomes all audiences.
Staff have the tools and data they need to make confident decisions, while visitors enjoy faster, friendlier journeys, every step of the way.
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At London Museum, our vision is to create a world class museum that melds the historic with the modern and inspires a passion for London and its people in both residents and visitors. Ticketsolve’s expertise and innovative solutions are key in helping us achieve this vision, ensuring that our visitors have the best possible experience from the moment they decide to visit us.
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