We believe arts and cultural organisations deserve tools that support their purpose, not get in the way. Ticketsolve exists to give teams the clarity, control, and confidence to run their organisations on their own terms.
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We’re an independent, customer-driven team working exclusively with the arts and cultural sector across the UK and Ireland. For nearly two decades, we’ve helped hundreds of organisations grow their impact with better tools, stronger data, and lasting partnerships.
The people creating live experiences deserve software that respects their work. That means fewer silos, smarter workflows, and support that’s there when it’s needed most, so your team can focus on delivering unforgettable moments.
Our passion and expertise mean nothing without the trust of our customers. Once you join the Ticketsolve Community, we’ll be with you every step, from your first onboarding call to your next big success story.
With 18 years of hands-on experience, we know how cultural organisations work and how to help them grow audiences, revenue, and impact.
Our roadmap is shaped by your needs. We invest in long-term improvements so you can adapt, lead, and stay ahead in a changing sector.
We care deeply about the arts and the people behind them. Every feature, project, and partnership reflects that commitment to your success.
Dean brings creativity and care to every customer conversation. With a background in theatre management and performance, he knows the arts inside out, and even lends his voice to children’s TV and movies! His mix of technical know-how and performer’s intuition makes him a natural link between Ticketsolve and ourcommunity.
Emma brings people, processes, and plenty of positivity together in her role as Operations Manager. With over ten years in arts and ticketing, she’s a natural problem-solver who knows how to turn big projects into smooth experiences. Whether supporting venues or mentoring teammates, Emma brings clarity, calm, and a genuine care for every interaction.
Gerard’s theatre background shines through in everything he does. With nearly 30 years in the arts (including two decades at the Birmingham Rep) he brings warmth, experience, and an easy sense of humour to the Support team. Gerard helps venues get the most from Ticketsolve with empathy and insight.
As Ticketsolve’s Chief Product Officer, Chris leads the vision behind our technology, connecting innovation with real-world needs. With a background in engineering and leadership at GoDaddy, he blends technical expertise with creative thinking. His passion for elegant solutions keeps Ticketsolve at the forefront of what’s next.
Guilherme turns complex systems into smooth, reliable experiences. A Ruby on Rails expert with global experience in software design and integration, he ensures the technology behind Ticketsolve is as elegant as it is powerful. His quiet focus and high standards keep everything running at its best.
James brings seven years of box office management experience to the Support team. Having worked across arts and education, he knows how to stay calm under pressure and always keeps the audience in mind. Focused, friendly, and quick to help, James is a reliable voice for customers.
Ella tells the stories that connect the Ticketsolve community, from creative campaigns to in-depth guides and podcasts. With a background in arts and heritage marketing, she brings a thoughtful, people-first approach to everything she creates. Ella loves turning complex ideas into content that feels accessible, inspiring, and just a little bit fun.
Designed for the complexities of high-volume, multi-venue operations, Ticketsolve provides the resilient infrastructure required to unify box office management, patron loyalty, and financial oversight.
We provide a single perspective for multi-purpose venues, integrating diverse programming and complex membership models into one streamlined operational flow.
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Ticketsolve is built for the pressure of massive traffic spikes, offering the scalability and real-time data needed to manage agile, large-scale festivals with total confidence.
Supporting long-term sustainability through unified visitor management, we bridge the gap between ticketing and donor cultivation, ensuring every exhibition contributes to organisational growth.
From historic sites to immersive experiences, we provide the architecture to manage capacity at scale and optimise visitor journeys, turning complex logistics into memorable visitor journeys.
Partnerships that drive innovation and deliver results.
We’re proud to partner with the AMA: a leading force in arts marketing. This partnership gives us front-row insight into the strategies shaping audience engagement across the UK. It also allows us to connect directly with marketing professionals, share learnings, and explore new ways to support sustainable growth.
More than a media partner, Arts Professional helps us bridge real-world challenges with sector-wide insight. From spotlighting ticketing disruption to co-hosting the live Partner Pod at RECHARGE, our collaboration is rooted in shared expertise and honest storytelling, amplifying the voices that shape the future of the cultural sector.
Audience development starts with understanding. Through our partnership with the Audience Agency - and tools like Audience Answers and Audience Spectrum - we help organisations unlock data-led insights that drive deeper engagement, sharper strategies, and stronger connections. Together, we’re shaping audience growth across the arts and cultural landscape.
As a partner of Performing Arts Forum, we’re proud to support a stronger, more connected sector. Together, we champion collaboration, share sector insights, and explore data-led solutions that help artists and organisations thrive. From joint initiatives to strategic conversations, our partnership fuels sustainable progress for Ireland’s performing arts community.
Trust and transparency are essential to live events. That’s why we’re proud to partner with STAR, the UK’s ticketing regulator. Their cross-industry leadership on consumer protection and fraud prevention supports our shared goal: to deliver secure, seamless experiences for audiences and organisations alike.
Working with Thrive, we support cultural organisations in Northern Ireland to translate audience data into meaningful action. Their research-led approach, paired with our platform, helps organisations see who they’re reaching (and who they’re missing), building confidence to make smarter, more informed decisions that grow impact and engagement.
TPC is where industry insight meets innovation. As collaborators, we exchange ideas with live entertainment leaders across the ticketing landscape, staying ahead of trends and sharing our own strategies. It’s a space where we grow together, shape standards, and build a stronger, more connected ticketing community.
Our work with UK Theatre connects us with the UK’s performing arts leaders, from venues to producers and policy shapers. Through this trusted network, we access and contribute to the latest thinking in audience development, ticketing, and operations, helping our customers stay resilient, responsive, and ready for what’s next.
We’d love to show you how we can help you thrive.
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