We believe arts and cultural organisations deserve tools that support their purpose, not get in the way. Ticketsolve exists to give teams the clarity, control, and confidence to run their organisations on their own terms.
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We’re an independent, customer-driven team working exclusively with the arts and cultural sector across the UK and Ireland. For nearly two decades, we’ve helped hundreds of organisations grow their impact with better tools, stronger data, and lasting partnerships.
The people creating live experiences deserve software that respects their work. That means fewer silos, smarter workflows, and support that’s there when it’s needed most, so your team can focus on delivering unforgettable moments.
Our passion and expertise mean nothing without the trust of our customers. Once you join the Ticketsolve Community, we’ll be with you every step, from your first onboarding call to your next big success story.
With 18 years of hands-on experience, we know how cultural organisations work and how to help them grow audiences, revenue, and impact.
Our roadmap is shaped by your needs. We invest in long-term improvements so you can adapt, lead, and stay ahead in a changing sector.
We care deeply about the arts and the people behind them. Every feature, project, and partnership reflects that commitment to your success.
Johnson brings deep experience in Ruby on Rails and full-stack development to Ticketsolve’s engineering team. Having trained more than 150 developers and contributed to open-source projects, he’s passionate about clean code and community. Johnson’s thoughtful approach helps keep innovation flowing across the platform.
Based in Belgrade, Matija helps build the systems that power Ticketsolve. With a background in fintech, developer tooling, and startups, he thrives on creating smart, efficient solutions. His blend of curiosity and precision helps Ticketsolve users work faster and smarter every day.
Natalie bridges communication, development and support at Ticketsolve, combining her marketing background with hands-on ticketing knowledge. Having once been a Ticketsolve customer herself, she understands venues’ challenges first-hand. Known for her thoughtful advice and upbeat approach, Natalie helps customers feel informed, empowered, and confident.
Jay combines creativity and empathy to support Ticketsolve’s community of venues. Having worked at Theatr Brycheiniog, they know first-hand the pace and pressure of live events. Jay brings calm confidence to every call, helping customers find what they need, whenever they need it!
Scott guides new customers through every step of their onboarding journey with Ticketsolve, from data migration to go-live day. With a background spanning software, project management, and customer success, he knows how to make complex projects feel easy. Detail-driven and people-focused, Scott ensures every switch to Ticketsolve is smooth and supported.
Sergi leads technology and innovation at Ticketsolve. With experience spanning continents and expertise in both front- and back-end development, he ensures the platform keeps moving forward. A natural collaborator and lifelong traveller, Sergi inspires the team to explore, experiment, and always build with purpose.
Paulie knows venues inside and out: he’s managed them, grown them, and now helps them thrive with Ticketsolve. With more than 20 years in the arts, he’s all about simplifying systems and setting teams up for success. Based in Glasgow, he brings warmth, insight, and the occasional good gig recommendation to every conversation.
Sav keeps Ticketsolve’s systems humming. A developer and systems administrator with experience in video-on-demand and broadcast tech, he loves designing smart, scalable solutions. When he’s not deep in code, Sav brings the same rhythm and creativity to swing dancing and a perfect tiramisu.
Designed for the complexities of high-volume, multi-venue operations, Ticketsolve provides the resilient infrastructure required to unify box office management, patron loyalty, and financial oversight.
We provide a single perspective for multi-purpose venues, integrating diverse programming and complex membership models into one streamlined operational flow.
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Ticketsolve is built for the pressure of massive traffic spikes, offering the scalability and real-time data needed to manage agile, large-scale festivals with total confidence.
Supporting long-term sustainability through unified visitor management, we bridge the gap between ticketing and donor cultivation, ensuring every exhibition contributes to organisational growth.
From historic sites to immersive experiences, we provide the architecture to manage capacity at scale and optimise visitor journeys, turning complex logistics into memorable visitor journeys.
Partnerships that drive innovation and deliver results.
We’re proud to partner with the AMA: a leading force in arts marketing. This partnership gives us front-row insight into the strategies shaping audience engagement across the UK. It also allows us to connect directly with marketing professionals, share learnings, and explore new ways to support sustainable growth.
More than a media partner, Arts Professional helps us bridge real-world challenges with sector-wide insight. From spotlighting ticketing disruption to co-hosting the live Partner Pod at RECHARGE, our collaboration is rooted in shared expertise and honest storytelling, amplifying the voices that shape the future of the cultural sector.
Audience development starts with understanding. Through our partnership with the Audience Agency - and tools like Audience Answers and Audience Spectrum - we help organisations unlock data-led insights that drive deeper engagement, sharper strategies, and stronger connections. Together, we’re shaping audience growth across the arts and cultural landscape.
As a partner of Performing Arts Forum, we’re proud to support a stronger, more connected sector. Together, we champion collaboration, share sector insights, and explore data-led solutions that help artists and organisations thrive. From joint initiatives to strategic conversations, our partnership fuels sustainable progress for Ireland’s performing arts community.
Trust and transparency are essential to live events. That’s why we’re proud to partner with STAR, the UK’s ticketing regulator. Their cross-industry leadership on consumer protection and fraud prevention supports our shared goal: to deliver secure, seamless experiences for audiences and organisations alike.
Working with Thrive, we support cultural organisations in Northern Ireland to translate audience data into meaningful action. Their research-led approach, paired with our platform, helps organisations see who they’re reaching (and who they’re missing), building confidence to make smarter, more informed decisions that grow impact and engagement.
TPC is where industry insight meets innovation. As collaborators, we exchange ideas with live entertainment leaders across the ticketing landscape, staying ahead of trends and sharing our own strategies. It’s a space where we grow together, shape standards, and build a stronger, more connected ticketing community.
Our work with UK Theatre connects us with the UK’s performing arts leaders, from venues to producers and policy shapers. Through this trusted network, we access and contribute to the latest thinking in audience development, ticketing, and operations, helping our customers stay resilient, responsive, and ready for what’s next.
We’d love to show you how we can help you thrive.
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