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At its core, accessibility means ensuring your website is usable by people with disabilities. But it also encompasses broader ideas:
These meanings should complement - not compete - with each other. When accessibility is part of your organisational culture and objectives, small steps can drive real change.
You don’t need a complete overhaul to make progress. Many improvements can be made incrementally and within your existing tools. Here are some key areas to focus on:
Alt text communicates the meaning of images for those using screen readers. Within Ticketsolve, prompts for alt text are built into the show builder—ensuring your images inform, rather than exclude.
Legible colour contrast is vital for readability. Ticketsolve includes automatic alerts that let you know if your design choices fall short of WCAG contrast recommendations, helping you stay compliant and user-friendly.
Where possible, incorporate subtitles, transcripts, or audio descriptions to support users with hearing or visual impairments. Consider alternative formats like written summaries when budget or time constraints limit full video accessibility.
Accessibility isn’t just technical—it’s human. Not everyone can or wants to interact digitally. Consider creating a clear access pledge, direct contact routes, or holding tickets for access bookers during busy onsales.
To meet web accessibility legislation in the UK and Ireland, organisations should aim to comply with WCAG 2.2 Level AA standards.
Ticketsolve is committed to continuous improvement, integrating accessibility into product development, not as a finish line, but an evolving standard. Key features in the platform now support full AA compliance across the booking journey.
Whether you're just starting or refining your existing approach, these resources can help:
Accessibility is an ongoing journey, not a single task. Every improvement you make helps reduce barriers and invite more people into your space. With the right guidance, tools, and mindset, you can build a digital experience that’s open, equitable, and welcoming to all.
Listen to Episode 10 of The Arts & Everything in Between Podcast to hear how Catherine supported Ticketsolve in building accessible design into our platform.
Would you like this copy turned into a downloadable resource or landing page content? I can also generate a styled HTML version with links and accessibility best practices embedded.
We’d love to show you how we can help you thrive.
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