Welcome

Ewan is our most northernly team member, based in Highland Perthshire. He blends creativity and code to make the magic happen at Ticketsolve. With a background in art, design, and engineering, he brings a rare mix of visual thinking and technical precision to his work. He helps ensure every click feels intuitive, and every detail just right.

Ewan McDougall's hobbies:

Cycling

Running

Family time

Hannes is part of the engineering team behind Ticketsolve’s infrastructure. With more than a decade of experience building scalable systems, he’s happiest when solving big problems with simple, smart code. Hannes’ curiosity and collaborative spirit help shape the backbone of our technology.

Hannes Benson's hobbies:

Running

Lego building

Family time

Conor keeps Ticketsolve running like clockwork, leading operations across Onboarding, Support & Training and Customer Success. With over a decade in the arts and a background in venue management, he knows exactly what great service feels like, and how to deliver it. Calm under pressure (and powered by good playlists) Conor makes sure every customer experience hits the right note.

Conor Coyle's hobbies:

Music

Live gigs

Exploring playlists

David leads Ticketsolve’s Support team, helping venues stay confident and connected. With a background in sound technology and festival ticketing, he’s known for his quick thinking and collaborative leadership. David’s personality and passion for great service keeps both customers and colleagues smiling.

David Dunstan's hobbies:

Homebrewing

BBQ

Paul guides Ticketsolve’s strategic direction and culture, ensuring innovation and humanity go hand-in-hand. A believer in teamwork, trust, and doing the right thing, he champions collaboration across every part of the business. Paul’s approachable leadership keeps the company grounded, focused, and always moving forward together.

Paul Fadden's hobbies:

James is a key member of the development team, bringing precision and performance to every project. With experience across fintech and web applications, he’s passionate about building software that just works, beautifully. His thoughtful, detail-driven approach helps make Ticketsolve’s tech smooth and scalable.

James Byrne's hobbies:

Archery

Mark brings international experience and a creative edge to the Support team. From managing the Ropetackle Arts Centre to working on major Australian festivals, he’s seen every side of the ticketing world. Mark’s thoughtful, easygoing style and genuine care help venues feel confident, capable, and connected.

Mark Phillips's hobbies:

Reading

Guitar

Bass

Nick leads Revenue and Customer Success at Ticketsolve, drawing on more than 15 years in arts management and marketing. He’s passionate about helping venues grow through smart strategy and genuine connection. Nick’s mix of creativity, collaboration, and quick wit makes him a go-to partner for customers and colleagues alike.

Nick Stevenson's hobbies:

Guitar

Comedy