This summer, the Ticketsolve team is back on the road, bringing our regional workshops to venues across the UK and Ireland.
These free, in-person sessions are designed to bring our community together: to share knowledge, swap ideas, and make the most of everything Ticketsolve has to offer. Whether you're new to the platform or have been with us for years, there's something here for everyone.
Join us and you'll get:
Live demonstrations and hands-on tips to help you get even more from Ticketsolve
Insight into industry best practices from across the live experience sector
A first look at what's coming next on our product roadmap
The chance to connect with fellow users who understand the challenges and rewards of what you do
Chat to our Support and Customer Success teams: the people who know your organisation best
A relaxed, welcoming space to learn, connect, and help shape the future of Ticketsolve together.
A relaxed, full day of Ticketsolving. Here's what to expect.
10:00
Welcome & Break the Ice
Say hi to familiar faces and meet some new ones over a cuppa.
10:30
A Year of New Products
A look back at Ticketsolve Pay, Ticketsolve Protect and Event Hub - three new products built to enhance the customer experience, streamline operations and open up new revenue streams, with stories from venues already using them.
10:50
Crafting the Customer Journey
Walk through every step of your customer's journey and the Ticketsolve tools that shape it, from the online booking flow and add-ons to automations that turn first-time bookers into regulars.
11:10
Winning Back Lost Customers
How one free automation recovers up to one in four lost customers and brings the revenue back through the door, with real results from our Beta testers.
11:25
Tea Break
A quick pause to refill your cup before we dive back in.
11:30
Box Office Tips & Tricks
Quick tips, smart features and time-savers for anyone selling tickets, taking bookings or managing day-to-day sales in the box office.
12:00
Memberships & Donations: What's New
A look at what's new and what's coming for memberships and donations, from rolling memberships and recurring donations to digital membership cards and the latest automations for nurturing your supporters.
12:30
Lunch
Take a break, grab a bite to eat, and catch up with your fellow Ticketsolvers.
13:15
Over to You
A group activity and a chance to collaborate with fellow venues and Team Ticketsolve - share ideas, swap inspiration and map out how the newest features could work for you.
13:45
Super User Tips & Tricks
Clever features, settings and time-savers from across the system - relevant for anyone responsible for set-up, configuration and the wider workings of Ticketsolve.
14:15
Tea Break
Another quick pause before the home stretch.
14:20
Branding Your Ticketsolve Site
A tour of the Look and Feel settings, with examples of great-looking Ticketsolve sites and a live demo of how to bring your own brand to colours, fonts, logos and backgrounds.
14:40
The Road Ahead
An exclusive look at what's in the pipeline for Ticketsolve - the features, tools and big ideas shaping the future of the platform.
15:15
Let's Call it a (Productive) Day
We'll wrap up a day of Ticketsolving with a few final thoughts, action points and a big thank you.
Ticketsolve Workshop FAQs
FAQs
Ticketsolve Workshops cover a range of topics, including system demos and tips & tricks, presentations on industry-wide topics to help you grow your organisation, and a look at Ticketsolve's future product roadmap. The workshops contain content for both basic and more advanced Ticketsolve users, across a range of areas such as Box Office, marketing, and fundraising.
Keep an eye out for our 2026 agenda which will be announced soon!
Ticketsolve workshops are totally free to attend, and we'll be providing lunch. All you will need to cover is the cost of your travel to the workshop location.
You're welcome to bring other Ticketsolve users from your organisation – just note that some venues have limited capacity, so we recommend booking early to secure your spots. We ask that if you book a spot and can no longer attend, please let us know so we can open it up to someone else!
(We'll also be hosting an online workshop in August if you can't make it in person.)
We'd love to hear any ideas and suggestions you have for workshop content! Please drop us an email at workshops@ticketsolve.com.
We'll be hosting an online workshop if you can't make it in person! This will be a little more condensed than our live sessions but will capture all the highlights.
Just yourselves, and a notebook or laptop if you want to take notes! We'll provide merch, lunch, snacks, teas and coffees.
Workshops kick off at 10:30, but everyone is welcome to arrive at the venue any time from 10:00 to grab a drink and say hello! The workshops finish at 15:30, but we'll be around a little longer if you want to stay on to ask questions.
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